Cloud users speak out about day-to-day SaaS frustrations

September 3, 2015 Off By David

Grazed from ComputerWeekly. Author: Caroline Donnelly.

The day-to-day frustrations of cloud users have been laid bare in a new survey, which suggests high levels of discontent exist among adopters of off-premise tools and technologies. Cloud services firm StratoGen conducted a survey featuring responses from 1,000 UK senior business decision makers.

The survey found nearly three quarters of cloud adopters (73.84%) experienced frustrations on a day-to-day basis while using off-premise apps. The biggest frustration – cited by 21.41% of respondents – was the cost of hosting applications in the cloud, followed by availability issues, which was flagged by 16.95%.  Meanwhile, 16.45% flagged the lack of IT support as their biggest bugbear when using cloud…

Read more from the source @ http://www.computerweekly.com/news/4500252860/Cloud-users-speak-out-about-day-to-day-SaaS-frustrations