Detect cloud computing SLA mumbo jumbo like a boss

Grazed from TechTarget. Author: Nicholas Rando.

Trust is one of the most important factors in any relationship. And that sentiment holds true in a cloud provider-user relationship, as well. When a cloud service provider guarantees a certain level of performance, the user needs to know those expectations will be met. That’s where a service-level agreement comes into play.

Each cloud service provider has its own service-level agreement (SLA) that covers a range of service limits and guidelines around performance, availability, costs and more. An SLA might look good on paper, but a user should understand all the details to be satisfied with their service…

While reading every word of your SLA is a good start, you need to ask certain questions to ensure your requirements are met. Here are five common questions to sharpen your cloud computing SLA knowledge…

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