Mobile Cloud

Cloud Computing: The next phase of enterprise mobility - from productivity to customer engagement

Grazed from Appirio.  Author: Balakrishna Narasimhan.

This week, Gartner released three stunning pieces of data that demonstrate that enterprise IT is going through another dramatic shift (via @alexwilliams). First, Gartner reported that PC shipments were down 11% since the same quarter in 2012. We knew we were moving into the post-PC era, but the speed with which the shift is happening is surprising. Second, Gartner reported that in 2012, 39% of all CRM was delivered through SaaS and that Salesforce was the leading CRM vendor overall. Third, they projected that mobile CRM apps are set to explode from about 200 apps today to 1200 apps by 2014.

Put all that together and there are three clear implications:

  • Customer information increasingly lives in the cloud, mostly within Salesforce
  • Most business’ internal and external customers will access customer information on mobile devices
  • People much prefer task-specific mobile apps rather than all-purpose desktop-style apps...

Cloud Computing: Mobile CRM Apps To Grow 500% By 2014 As Market Turns With Decline In PC Shipments

Grazed from TechCrunch. Author: Alex Williams.

Gartner Research is reporting mobile CRM apps will grow 500 percent by 2014, another sign of a shifting market that has more to do with work getting done in the cloud more so than from a server behind the firewall. This is buttressed by Gartner’s news that SaaS providers will represent more than 50 percent of profits in the CRM market by 2016 and the steep decline in PC shipments that Gartner reported yesterday.

Gartner reports there are 200 apps now in app stores. By 2014, there will be 1,200. Mobile apps will come in a variety of flavors, attacking specific aspects of the CRM experience. Gartner, citing a CIO survey of more than 2,000 people, predicts that vendors will need to build mobile apps around their specific strengths. Gartner also reported that remains the No. 1 CRM vendor with 26 percent growth and $2.5 billion in revenue last year. In contrast, Gartner states SAP grew 0.1 percent year-on-year and totaled $2.3 billion in CRM revenue...

How the Mobile Cloud is Changing ERP

When it comes to streamlining operations, ensuring accountability and providing in-depth information to those who need it, few things are as important as a solid ERP platform. As the post-PC era takes shape, cloud and mobile computing will change the way that ERP solutions are planned and implemented in many ways.
Gartner recently predicted that by 2016, cloud services will grow to a global market size of approximately $206 billion. From NetSuite integration to in-house mobile ERP platforms, transitioning and integrating existing technologies to a mobile, cloud-friendly platform is shifting from cutting-edge to necessary at rapid pace. However, planning and proper implementation are essential parts of the ERP migration process.

Solution Providers Leverage Cloud Computing & Mobile - Research Report on Cisco, Juniper, Finisar, Riverbed, & Aruba

Grazed from PRNewsWire. Author: PR Announcement.

Today, Investors Alliance announced new research reports highlighting Cisco Systems, Inc. CSCO +0.07% , Juniper Networks, Inc. JNPR +0.27% , Finisar Corporation FNSR +0.21% , Riverbed Technology, Inc. RVBD -0.48% , and Aruba Networks, Inc. ARUN -0.47% . Today's readers may access these reports free of charge - including full price targets, industry analysis and analyst ratings - via the links below.

Cisco Systems, Inc. Research Report

As the Internet of Things market is rapidly emerging, Cisco takes action to accelerate its development, by announcing the inaugural Internet of Things World Forum to unite leaders and innovators in order to create a framework for collaborative industry innovation and market adoption that will accelerate the impact of the Internet of Things on the global economy, society, and the environment. The forum, hosted by Cisco, will take place in October 2013 in Barcelona, Spain. The Full Research Report on Cisco Systems, Inc. - including full detailed breakdown, analyst ratings and price targets - is available to download free of charge at: []...

Cloud computing makes 16GB smartphones the ideal size

Grazed from Author: Editorial Staff.

According to analysts, your average low-end smartphone now has more than enough storage for most user. A study from IHS found that on average, customers who purchased a smartphone in 2012 only needed about 12.8GB of storage to meet their needs.

The report suggests that users are now making such heavy use of cloud-based services that local storage has become something of an afterthought. As a result, we have less data to store on our phones and the concept of regular storage increases is less of a selling point than it once was...

CDW Survey: Mobile Applications and Devices Promote Adoption of Cloud Computing

Grazed from CloudTimes. Author: Florence de Borja.

In the “2013 State of the Cloud Report”, CDW found out that about 75% of its respondents have this notion that the personal use of mobile devices and applications by employees influence how businesses take advantage of cloud computing. 68% of the respondents said that organizations have decided to adopt cloud computing because of requests from their employees. Also, cloud adoption savings have increased by as much as 3% from the 10% savings in 2011. CDW surveyed a total of 1,242 IT practitioners.

In the same survey, some 39% of the respondents said that their organizations are currently implementing cloud solutions, an increase of 11% from the 2011 figures. Some 60% of the IT respondents believe that their use of cloud services in their non-work related endeavors have greatly influenced their recommendations to adopt cloud computing at their workplace...

Cloud Computing: delivers mobile customer service apps

Grazed from InfoWorld. Author: Chris Kanaracus. is planning to add a series of mobile applications to its Service Cloud line of customer service software, in a response to the rampant rise of mobile devices both in the consumer and business worlds.

Dubbed Service Cloud Mobile, the new offerings include a "co-browsing" capability, which allows end users to share a screen with a call center agent from their mobile device. For example, a customer interested in purchasing custom-fitted clothing could walk through an online catalog and find the correct sizing together with the agent, with both parties able to click on buttons and links, said Alex Bard, Service Cloud senior vice president and general manager, in an interview and demonstration prior to Tuesday's announcement...

World’s first cloud-based policy management solution for mobile network operators

Grazed from InformationWeek. Author: Editorial Staff.

Tata Communications, today announced the world’s first cloud-based policy management solution that enables mobile network operators (MNOs) to create differentiated mobile data services quickly and with significantly less capital investment. As mobile broadband subscribers increase, the service brings more efficient network optimization for a higher quality user experience. Developed in partnership with Allot Communications and Openet, Tata Communications’ Hosted Policy Engine allows MNOs to move beyond flat-rate data packages to deliver targeted data service offers for new revenue streams.

The Hosted Policy Engine is a pre-integrated policy management solution, which enforces traffic optimization and monetization policies in real-time, based on subscriber usage patterns across 2.5G, 3G, 4G and WiFi networks. This allows mobile operators to create targeted service packages to optimize network resources and revenue through tiered service plans for customers...

Cloud Computing Goes Mobile

Grazed from CT Post.  Author: Editorial Staff.

When it comes to getting business done more efficiently, cloud computing has certainly helped; but up until recently, most business owners could only take advantage of cloud computing services on their PCs. This often meant that team members working on a project would need to physically be in front of their computers in order to collaborate on project files. Thankfully, service providers have taken notice of this disadvantage and have begun offering cloud computing for mobile devices as well.

Whether you have a Google phone or any other type of smartphone, you can now use a number of cloud networking technologies to access files from virtually any connected PC or mobile device. Essentially, using this technology, you, your employees and their coworkers will be able to upload files to central depositories, work on files together in real-time and then download files to mobile devices that receive a data connection. All of this means that your workforce will no longer be required to be in front of a PC to access your company's important files from the cloud...

Mobile and cloud computing spur tripling of micro server shipments in 2013, says report

Grazed from DigiTimes. Author: Joseph Tsai.

Driven by booming demand for new data center services for mobile platforms and cloud computing, shipments of micro servers are expected to more than triple in 2013, according to an IHS iSuppli Compute Platforms Topical report. Shipments of micro servers are forecast to reach 291,000 units in 2013, up 230% from 88,000 units in 2012. Shipments of micro servers commenced in 2011 with just 19,000 units. However, shipments by the end of 2016 will rise to some 1.2 million units.

The penetration of micro servers compared to total server shipments amounted to a negligible 0.2% in 2011. But by 2016, the machines will claim a penetration rate of more than 10% – a fifty-fold jump. Micro servers are general-purpose computers, housing single or multiple low-power microprocessors and usually consuming less than 45W in a single motherboard. The machines employ shared infrastructure such as power, cooling and cabling with other similar devices, allowing for an extremely dense configuration when micro servers are cascaded together...