SaaS

Tech Data to bring SaaS/IaaS platform to Canada

Grazed from ComputerDealerNews. Author: Paolo Del Nibletto.

Tech Data’s StreamOne platform for cloud and software-as-a-service (SaaS) has arrived in Canada. As part of a global launch rollout, Tech Data Americas president Joe Quaglia told CDN that StreamOne will be made available wherever the distributor does business. Going forward, these types of rollouts will be part of a North American strategy.

The StreamOne platform offers channel partners cloud services that they can resell to their own customers along with software in an as-a-service model. Through an online solution store solution providers in Canada can now search, compare, quote and order products for independent software vendors and cloud providers. This also includes Platform-as-a-Service and Infrastructure-as-a-Service offerings...

SaaS Support Best Practices: The Transparent Model

Grazed from CMSWire. Author: Kimberly Gress.

As technology vendors respond to a changing marketplace by creating Software-as-a-Service (SaaS) offerings, their relationship to their customers must change. Satisfying customers by creating a great product that garners positive reviews, and soliciting customer feedback for future upgrades simply isn’t enough.

When a company hands over control of its mission-critical software environment to a SaaS provider, the SaaS customer support organization essentially functions as an extension of the customer’s IT department. To take this step, a customer must trust that they will receive the constant, professional and hands-on support they need. Generating this trust requires that the Customer Support team be transparent and always available. The following best practices will ensure that the support organization does both:...

Zscaler Adds Partners For SaaS-Based Security Service, Ups Battle Against Websense

Grazed from CRN. Author: Robert Westervelt.

Zscaler is pushing past its SaaS-based Web filtering technology, extending its add-on services to include licenses for cloud-based antimalware, data loss prevention and secure Wi-Fi services and aiming at Websense customers eager to shed outdated on-premise appliances.

Partners say the San Jose, Calif.-based vendor has been a solid choice for companies that are ripping out legacy, on-premise secure Web gateways that primarily were used for URL filtering capabilities to gain end-user productivity improvements. By tweaking DNS settings to send traffic through Zscaler's platform, companies gain the same Web filtering controls and protection against known malicious websites, said Mark Robinson, president of Findlay, Ohio-based solution provider CentraComm, which has partnered with Zscaler for about three years...

Cloud Computing: Q&A - Meet Microsoft's new Azure CTO, Mark Russinovich

Grazed from PCWorld.  Author: Joab Jackson.

Earlier this month, Microsoft quietly appointed software architect Mark Russinovich as chief technology officer for its Azure cloud computing platform, formalizing a role he’s been executing for the past several years.  It was a smart appointment not the least because it may help ease any remaining concerns of system administrators reluctant to take on Microsoft’s cloud platform as part of their job duties. Among the Microsoft faithful, Russinovich has serious geek credibility. If Russinovich is behind the gears at Azure, it must be O.K.

Russinovich has long been one of the most popular speakers at Microsoft’s Build and TechEd technical conferences, thanks to his clear, cogent explanations of the company’s technologies. Russinovich joined the company in 2006, after Microsoft purchased his enterprise software company, Winternals Software, which offered a line of Windows repair tools that many found superior to Microsoft’s own...

SaaS software analyzer now offers on-prem version

Grazed from ITWorldCanada. Author: Howard Solomon.

Cloud computing is the latest hot technology, but a number of organizations still don’t think it’s completely safe for mission-critical or proprietary applications. That includes some of the biggest companies in the world, admits PaaSLane, a software as a service offering that scrutinizes and helps prepare code for the cloud.

So on Tuesday it will announce version 2.5 with local profiling, which enables source code to be analyzed on premise, uploading only its statistics for analysis into its cloud. It could be seen as a step backwards by PassLane, owned by Cloud Technology Partners of Boston, whose service went live in May. The idea is that large enterprises would upload their code for processing...

Cloud Computing: 4 Factors To Help You Better Understand Your Software Sales Prospects

Grazed from Business2Community.  Author: Emma Vas.

By now, you already know that your software sales process needs to look past the initial close and focus on long-term prospect relationships, and you’ve optimized your sales process and customer service follow-ups accordingly.  Yet, in order to realize more top-line growth, you need to not only delight current customers, but also better understand your prospective customers.

Once you understand their pains and problems, you’re able to offer them a deal that’s tailored to their needs – and one that’s easier to finalize.  Better understand your software sales prospects by studying the following four factors and fine-tuning your sales strategy accordingly:...

Apptio delivers the Industry's Fist Standard IT Operating Model with New Major SaaS Release

Grazed from Apptio.  Author: PR Announcement

Apptio, the leading provider of cloud-based Technology Business Management (TBM) software, today announced the public availability of the industry’s first standard operating model for managing the business of IT and its next major SaaS release.

The Apptio TBM Unified Model (ATUM), standardizes IT cost and data models and is now integrated into the Apptio platform and its applications, creating the first standard operating model for IT. New features also include the aggregation and allocation of on-premises and cloud services including Amazon Web Services (AWS) billing data, management of third-party vendor spend, analysis of labor and project costs, and automated peer benchmarking.
 

SkyHigh Networks moves to secure SaaS applications

Grazed from SkyHigh Networks.  Author: PR Announcement.

SkyHigh Networks has moved to collaborate with SafeNet in an attempt to deliver flexible and secure key management solutions for the enterprise data in the cloud.  The partnership will help businesses retain full control of their encryption keys whilst leveraging on-premise or cloud-based models, in turn meeting the compliance needs of their corporate and regulatory requirements.

Chris Cesio, VP of business development and alliances, Skyhigh Networks, said: "More and more organisations are asking to encrypt their data in business-critical SaaS applications such as Salesforce, ServiceNow, and Microsoft Office 365 with customer-managed keys...

HP Improves Its Cloud Offering With SAP-HANA SaaS

Grazed from SeekingAlpha. Author: Editorial Staff.

Technology giant, Hewlett-Packard (HPQ), has been restructuring its business to boost profitability and focus on new verticals that offer better growth opportunity. As part of this strategy, the company is continuously expanding its portfolio of cloud services. In a recent move, the company has struck a partnership with German enterprise software developer, SAP AG (SAP), to deploy SAP’s in-memory database platform HANA as a Software-as-a-Service (SaaS) model.

We believe that this offering was a logical extension to an earlier deal according to which HP is the primary infrastructure provider for SAP-HANA deployment that will be carried out by Accenture. [2] In this article, we will explore why cloud services are important for HP, and how it can generate more revenue for the company in the future. Furthermore, we will briefly explain the new cloud product offered by HP...

SaaS Represents the Commoditization of Business Function

Grazed from Utilizer. Author: JP Morgenthal.

North Bridge in partnership with GigaOm Research released their 2014 Future of Cloud Computing – 4th Annual Survey Results. As you examine the 124 slides, one thing is obvious that the greatest growth in cloud computing is coming from Software-as-a-Service (SaaS). Market research like this is very important because it provides tangible proof for our anecdotal hypotheses. That said, the report does not extrapolate what is the most interesting facet of SaaS hyper growth—59% in three years—the model for commoditization of business function is market validated.

Like all things that get commoditized, differentiation or uniqueness that keeps economic value high becomes less important than the common, undifferentiated features driving costs down. The interesting thing is that lower costs is a side-effect of commoditization as commoditization can only occur when businesses identify that they can achieve the same goals with the commodity item as they can with the unique one...