Cloud Services

Delivering Network Services via the Cloud

Grazed from TalkinCloud.  Author: Mike Vizard.

One of the unfortunate tendencies when it comes to the cloud is trying to replicate the way everything that was done on premise within a public cloud computing environment. Rather than looking to consolidate layers of computing that over the years have emerged inside the data center, IT organizations often just wind up shifting the mess.

For that reason solution providers should be looking for new ways to deliver IT services via the cloud that actually transform how they are delivered. Case in point is Appcito, which this week announced that it is making its application delivery controller (ADC) available on the Microsoft Azure cloud...

Cloud Computing: Salesforce Launches New Tools To Boost Mobile Customer Service

Grazed from CIOToday. Author: Shirley Siluk.

The new in-app customer support offering from Salesforce, announced Thursday, includes an Amazon Mayday-like SOS button that instantly puts users in touch with agents for live, on-screen video help. The new cloud Relevant Products/Services-based Service for Apps will also enable companies to provide customers with in-app knowledge bases, chat support, case monitoring and tap-to-call access to phone support.

While Salesforce SOS is available now, the other app tools are scheduled to roll out in private beta later this year. Salesforce said Service for Apps will let enterprises easily embed multi-channel customer service directly into their mobile apps and fills a gap in existing customer relationship management. While 88 percent of mobile users' time is spent in apps, most organizations aren't yet making mobile a part of the service experience, according to Salesforce...

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Cloud Computing: Snowflake Computing opens data warehouse to the masses

Grazed from PCWorld.  Author: Blair Hanley Frank.

 Snowflake Computing announced Tuesday that its cloud-based data warehouse service is available to all users.  Called the Snowflake Elastic Data Warehouse, the service allows companies to pool all their data and workloads in a single warehouse that can be accessed by all their users. The warehouse is designed to handle administrative tasks for many of its users, like automatically scaling to match a company’s demands and handling hardware provisioning by itself so that administrators don’t need to spend as much time managing it.
In addition, Snowflake’s service is capable of taking in both structured and semi-structured data, without requiring users to ensure that it’s all in one format before uploading to the warehouse...

3 ways to screw up a cloud deployment

Grazed from InfoWorld.  Author: David Linthicum.

 Most enterprises do not have the experience or talent to effectively take advantage of private or public cloud resources, so adoption is a trial-and-error process.  Even if you use case studies from other enterprises with similar problem domains, you'll still run into issues that are unique to your enterprise, including problems with data integration, governance, and poor application design.  When enterprises deploy their first cloud projects, there are three outcomes:
  • ImplementIng something that's not a cloud (such as virtualized servers); enterprise IT calls it a cloud, then declares success
  • Implementing public or private cloud services in improper ways; enterprise IT falls on its face, then declares success
  • Implementing cloud-based applications and other resources successfully; enterprise IT quickly moves on to the next cloud projects...

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The top trends shaping the face of cloud services by 2020

Grazed from ZDNet.  Author: Charlie Osborne.

The face of cloud and IT is going to change rapidly in the next five years, and the enterprise needs to respond now to maintain their market positions in the future.

Speaking to attendees at the Asigra Cloud Backup Summit held in Toronto, Canada, Tiffani Bova, Vice President & Sales Strategies analyst at Gartner said the cloud market is transforming and it is up to companies to use this to advantage -- or be left by the wayside...

Cloud Computing: IoT - Device-Focused or Service-Focused?

Grazed from SysCon Media.  Author: Editorial Staff.

Everyone’s talking about the Internet of Things recently, but one topic I don’t see addressed much is the difference between Service-Focused IoT and Device-Focused IoT. The concept of “The Internet of Things” has always been about vast, heterogeneous networks of small, limited-purpose devices. However, there is a growing need to further differentiate IoT into the two delivery models.

In my previous blog, I discussed how hardware manufacturers are able to leverage IoT and recurring revenue to further lock in customers, increase lifetime value, and raise exit barriers around their services. However, these examples all require the service provider to also be some sort of hardware manufacturer. Nest (the popular smart thermostat company) is fantastic, but you must buy a Nest-branded device in order to leverage Nest cloud services...

Amazon and Microsoft take aim at new workloads with souped-up cloud services

Grazed from InfoWorld.  Author: Mikael Ricknäs.

Hoping to move new applications to the cloud, Amazon has launched a new virtual server with four high-end GPUs, while Microsoft has made its SSD-based storage offering generally available.

Amazon and Microsoft have methodically been launching new services and adding features to EC2 and Azure, respectively, to make the platforms more competitive and a better fit for different applications...

Data integration rises to the top of the cloud service stack

Grazed from ZDNet.  Author: Joe McKindreck.

David Linthicum, sage of sages of the IT world, has some advice for those hoping their vendors will come to the rescue to untangle their ever-growing hairballs of big data and services: don't hold your breath. "Those who think they can sit on the sidelines and wait for their data integration technology provider to create the solutions they require will be very disappointed," he cautions.

Instead of waiting on new releases of products, look to a rising breed of cloud-based services, David continues. As he explains in a new report (Sponsor: SnapLogic.), "everything you currently understand about data integration is changing. Assume that your traditional technology provider will soon be dead...

Microsoft Inks Several Deals for Azure Cloud Service

Grazed from Zacks.  Author: Editorial Staff.

At the Hannover Messe event, software developer Microsoft Corporation discussed three recent collaborations related to its cloud service, Microsoft Azure.  Microsoft announced that it has entered into partnership deals with Fujitsu Limited, a Japanese information and communication technology (ICT) company; KUKA AG, a manufacturer of industrial robots and automation solutions and Miele & Cie. KG, a manufacturer of high-end household appliances and commercial tools...

The Fujitsu Collaboration

The partnership is intended to power Fujitsu devices with the Windows 8.1 Pro to achieve operational distinction. In addition, the collaboration will integrate the Internet of Things (IoT) services of FUJITSU Cloud A5 for Microsoft Azure, and promote the Fujitsu IoT/M2M (machine-to-machine) platform...

SaaS emerges as a clear winner in cloud computing services market

Grazed from WhaTech. Author: Editorial Staff.

In a relatively short span of years, the concept of cloud computing services received high attention as an integral part of an enterprise’s IT strategy. The global cloud computing services market was once valued at US$79.60 billion in 2011 and was further projected to grow at a CAGR of 23.21% to reach a market value of US$148.9 billion by 2014.

These services have revolutionized and introduced new ways of how IT delivers services and how the customers access applications, information, and business services. A cloud computing service is the most popular buzz in the internet market today. Known to deliver hosted services through internet, the concept is still considered as naïve – but is so far generating tremendous interest and growing business among several users in the world...