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Infrastructure, Data Integrations Huge for Hybrid Clouds

Grazed from IT Business Edge.  Author:  Loraine Lawson.

Right now, there's a lot of focus on the public cloud versus private clouds, but there's a good chance that long term, organizations will want to embrace both. And why not? There are some things you want to keep in-house, but certainly being able to acquire a bit of extra boost from a public cloud would be a nice cost-cutting feature.

 

Admittedly, this is a model few are capable of considering at this point. But it's worth remembering, whether you're trying public or private, that at some point, you may want to have both.

The Greening of CRM

Grazed from Destination CRM.  Author: Denis Pombriant.

I’ve been writing about sustainability as a natural outgrowth of CRM for a couple of years now. I know it takes time to refine a message—and, since the message of sustainability represents a major market turn, it has to be done right. But there’s been scant progress thus far, and certainly not enough.  

By “sustainability” I mean using CRM to help organizations reduce the cost of business processes and increase revenues along three specific dimensions:

Mobility with the Cloud

Grazed from IT Business Edge.  Author: Chas Arnold.

Cloud computing has produced many benefits to the small and medium-sized business, one of the most powerful being the ease of mobility. Using cloud computing, businesses can now allow their employees to work anywhere from any device allowing them greater productivity, flexibility, and an overall competitive advantage.

 

Increased Productivity

VMware's 5 Steps To Cloud Computing

Grazed from CRN.  Author: Joseph F. Kovar.

VMware's channel chief said solution providers looking to get in early on cloud computing can do so relatively painlessly in a five-step process, and that his company will introduce new competencies to help them on the way.

There is still plenty of time for solution providers to take advantage of the movement towards cloud computing and to make good money doing so, said Carl Eschenbach, executive vice president of worldwide field operations.

"We do not believe solution providers should be afraid of the cloud," Eschenbach said. "There's a lot of money to be made."

5 Years Later, Oracle's Fusion Apps Finally Near Release

Grazed from Destination CRM.  Author: Lauren McKay.

They say good things come to those who wait  and wait is what attendees did on Sunday evening here at the start of this year's Oracle OpenWorld conference. Eventually, however, Larry Ellison, the company's cofounder and chief executive officer, introduced Oracle Exalogic Elastic Cloud, a "cloud in a box," that brings together Oracle hardware and software at an extremely fast performance rate.

[Editors' Note: CRM's compendium of relevant links and coverage from Oracle OpenWorld 2010 can be found here.]

Retired and Retried

Grazed from Destination CRM.  Author: Lauren McKay.

Sometimes a team needs one of its members to get the ball rolling. For Prudential Financial, a Fortune 500 company with a presence in 30 countries, that member was its 401(k) retirement division. Dissatisfied with its CRM system and its process for tracking leads, the United States division of Prudential’s retirement business sought out Salesforce.com in spring 2009 to breathe new life into a lethargic customer-retention program and to integrate the sales team from a recent acquisition. That one business unit got the ball rolling, all right—a year later, all of Prudential’s U.S. business units had signed on with Salesforce.com.

Salesforce's Benioff Returns Serve Against Ellison, Mocks Oracle's Hardware

Grazed from CRN.  Author: Kevin McLaughlin.

Salesforce.com CEO Marc Benioff tried to take the high road after Oracle (NSDQ:ORCL) CEO Larry Ellison earlier this week bashed his company as a cloud computing pretender. But unfortunately, the high road was apparently closed.

National Archives and Records Administration Issues Guidelines on Cloud Computing

Grazed from National Archives.  Author: PR Announcement.

The National Archives and Records Administration (NARA) has issued guidance for Federal Agencies on records management and cloud computing. NARA Bulletin 2010-05: Guidance on Managing Records in Cloud Computing Environments, builds on the NARA FAQ about Cloud Computing posted on the Archives.gov web site in February, 2010...

RightScale Raises $25 Million in New Funds

Grazed from GigaOM.  Author: Editorial Staff.

RightScale, a Santa Barbara, Calif.-based cloud management software maker, has raised $25 million in new funds from Tenaya Capital, joined by DAG Ventures and other current investors: Benchmark Capital, Index Ventures and Presidio Ventures. This is RightScale’s third round of funding, bringing the total funds raised to $42.5 million.

Cloud takes up 10 percent of external IT spend, says Gartner

Grazed from ZDNet.  Author: Tom Espiner.

IT managers and budget decision-makers who took part in a survey said that, on average, 10.2 percent of spending on external IT services in 2010 will have gone to external cloud service providers, said Gartner in a statement on Wednesday. More than 1,500 people were interviewed for the survey.