SkyKick Announces Major Upgrades to Cloud Management Platform to Help IT Solution Providers Enhance Cloud Offerings

Grazed from SkyKick

SkyKick, a global provider of cloud management software for information technology (IT) solution partners, announced today major enhancements to its Cloud Management Platform for partners. The product enhancements are a direct response to rapid global adoption of SkyKick's platform, and the need to continually innovate to provide partners with more efficiency and profitability in their IT cloud projects.

The company is releasing a significant upgrade to its award-winning Office 365 Migration Software Suite, with new features to make managing migrations simpler, while giving partners even more visibility and control over active projects. Partners will have a new user interface that provides more granular visibility over project phases, and control buttons to quickly execute key email migration tasks. A new project review feature will provide increased transparency into the status of active migrations. Partners will also have more ways to configure mailboxes, and to manage devices using the SkyKick Outlook Assistant (SKOA) individually or in bulk.

"Our partners have asked for more project control, more real-time visibility, and new ways to enhance their efficiency and ultimately their profitability," said SkyKick co-CEO Evan Richman. "As a company that is 100 percent channel-focused, it's extremely important for us to be responsive to the needs of IT solution providers. We couldn't be more excited about this important milestone for our SMB and Enterprise Migration Suites, and we can't wait for partners to get started using these new features."

With the enhancements, partners now have the ability to remediate desktop issues remotely, saving several minutes per user in troubleshooting, an important consideration in large-scale migrations. Partners will also be able to use the new Devices view to group and manage Outlook Assistant agents that share issues in common, as well as use contextual information to quickly determine and execute the most appropriate action across a large number of desktops with a single click.

"Using the new Migration Dashboard on a recent project was great. It helped us finish in about 20 percent less time compared to the previous version of the dashboard. The cutover was seamless and the customer was really happy," said Windows Engineer Mike Prussack of Seitel Systems.

SkyKick is also announcing powerful updates to its Cloud Backup software including comprehensive updates to the browse and search experience, and the ability to do complete restores for Microsoft OneDrive for Business. Prior to this release, partners could restore files only. The new update allows partners to restore files, folders, recursive folders and full OneDrive for Business accounts, providing increased time savings in the instance of a security event for their customers. SkyKick is also enhancing its Microsoft SharePoint backup capabilities, with complete backup and restore support for SharePoint site collections and lists.

Partners will also be able to take advantage of more flexibility and choice in the Cloud Backup offerings they provide to customers, as SkyKick is announcing a new standalone Backup SKU for OneDrive for Business. The company has traditionally had three Backup SKUs: Backup for Office 365 Exchange standalone, Backup for SharePoint and OneDrive for Business, or both SKUs in combination. Partners will now also be able to provide their customers with Backup for their OneDrive for Business data as a separate offering, or bundled in combination with Exchange Backup.

"In the year and a half since we launched SkyKick Cloud Backup, partners all over the world have jumped at the opportunity to protect customers, add Azure workloads and create recurring revenue streams," said SkyKick co-CEO Todd Schwartz. "At the same time, partners have asked us to continue to innovate. We're delighted to deliver simpler, even more powerful Office 365 Cloud Backup offerings that extend their range of sales and service options, and keep them on the path to accelerate their cloud businesses."

SkyKick's cloud management products help IT solution providers grow more successful cloud businesses, via a unified platform with integrated applications to help partners migrate, backup and manage customers in the cloud. The SkyKick Migration Suites allow IT consultants, system integrators, managed service providers, value-added resellers and other IT partners to automate an entire Office 365 migration project from initial sales to project completion. SkyKick Cloud Backup provides cloud-to-cloud backup, unlimited storage and one-click restore of lost Office 365 data.

SkyKick's new Cloud Migration Suite and Cloud Backup enhancements are available immediately.