Rackspace Delivers Next Generation Cloud Services with Flexible Service Blocks, DevOps Enhancements and Expanded Multi-Cloud

Rackspace today announced it is driving significant innovation as a managed service provider for the world's leading hyperscale public clouds including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform and Alibaba. Rackspace's next generation cloud services now provide flexible and highly customizable offers through Rackspace Service Blocks, Managed Infrastructure as Code (IaC) deployments, and expanded multi-cloud capabilities to help customers choose between cloud platforms and provide the ability to manage multiple public clouds with a single control panel. 

Rackspace's next generation cloud services are the latest example of how the company is fulfilling its strategy to deliver modern IT as a service for its customers by offering unbiased expertise, an unrivaled portfolio of cloud services, a Fanatical Experience and agile delivery of IT the way customers want. Collectively, these new solutions represent a major shift in the IT as-a-service market, changing the way organizations purchase and manage their public clouds.

As enterprises seek to accelerate cloud adoption to realize the flexibility, agility and cost savings of the cloud, their needs evolve. Traditional managed service providers are unable to keep pace with the rapidly growing cloud ecosystem and shifting customer needs, leading to the evolution of next generation cloud service providers. Next gen cloud service providers go well beyond offering traditional managed services, like migrations and day-to-day support, by delivering expert cloud guidance, customizable services and multi-cloud technologies.

As the industry's leading next gen cloud service provider, Rackspace serves as an unbiased, objective and experienced cloud partner for organizations around the globe, while working closely with customers to understand unique cloud requirements and challenges. As business needs change, Rackspace capabilities grow and evolve to help guide and support customers throughout the entire cloud lifecycle.  

"The days of multi-million dollar, black box contracts by giant IT services conglomerates are over," said Prashanth Chandrasekar, senior vice president and general manager of managed public clouds at Rackspace. "We've successfully managed customers' hyper-scale public clouds for many years and have learned a lot about how they want to work with us and how the industry is changing. Rackspace is evolving every aspect of our offering to deliver a utility-service model that gives customers the flexibility they need in the cloud.  We're accomplishing this with new technologies to help customers make the right decisions for their business and to manage their multi-cloud environments in the simplest, most integrated way possible."

Rackspace's expanded portfolio of managed public cloud solutions is highlighted by several new features and capabilities, including:

  • Rackspace Service Blocks - Designed to meet customers where they are on their cloud journey, service blocks deliver cloud services tailored to address specific and varying cloud needs such as architecture, deployment, operational support, cost governance, and complex cloud operations (including Kubernetes and container technologies, reliability engineering and serverless computing). These service blocks provide the flexibility to change and/or grow cloud services as customers innovate and their needs evolve - all while being transparent about the cost and the value each offers.
  • Managed Infrastructure as Code - Managed infrastructure as code delivers scalable, opinionated implementations that include automation, governance and a standardized continuous integration and delivery pipeline. This enables customers to realize the benefits of today's modern cloud by describing environments in code so they can be efficiently and predictably tested and deployed using DevOps methodologies.
  • Unbiased Multi-cloud Guidance - Rackspace's certified cloud experts provide opinionated, data-based guidance to identify the best-fit public cloud infrastructure for customers. As part of the solution and architecture planning process, these experts use approximately 100 technical and commercial factors through a proprietary methodology to ensure optimal workload performance. For customers seeking a deeper level of assessment, Rackspace Professional Services now offers performance testing and deep application assessments across public cloud platforms.
  • Unified Multi-cloud Management - A unified cloud management experience across AWS, Azure and Google Cloud Platform makes it easy for customers to manage multiple public clouds. This includes consolidated billing, unified ticketing, monitoring and alerting, and consolidated user and account management.

For more information on the expanded Rackspace managed public cloud portfolio and product availability, please visit: www.rackspace.com/cloud/public.