Kaseya Unveils Free SaaS-Based IT Service Management Tools
April 10, 2013
Grazed from IT-TNA. Author: Steve Wexler.
Swiss-based Kaseya, a vendor of on-premise and cloud-based IT systems management (ITSM) software services, has announced a set of free and subscription Software-as-a-Service services. The company has also retooled its SaaS bundle, Kaseya Essentials, with new capabilities and is making it available as a free trial. Kaseya has 10,000 customers, evenly split between SaaS and on-premise, but there are another 5,000 unpaid SaaS users using free or trial solutions.
According to TechNavio, the network management services market is expected to reach $2.7 billion this year, driven primarily by organizations becoming cost conscious. ‘Network management services have been providing efficient infrastructure management at much lower costs when compared to in-house network management. With several vendors providing comprehensive solutions, end users now have the option of end to end service support for networks. Moreover these services are offered through SLAs thereby ensuring quality network management services.’…
In addition to a growing need to reduce enterprise network management costs, there is also an increasing need for better management of network traffic, stated TechNavio. ‘The network management services market is moving away from box integration to a more holistic process management approach. This can be attributed to the fact that organizations today see information technology as a service and not as a support function.’…
Read more from the source @ http://it-tna.com/2013/04/10/kaseya-unveils-free-saas-based-it-service-management-tools/