Cloud data backup: Inexperience and ignorance key fear factors

Grazed from CloudTech. Author: James Bourne.

Organisations’ fears of cloud-based backup are mostly down to inexperience or ignorance of how the systems work rather than technological issues, according to new survey results released by analyst house Clutch.co. The research, which surveyed more than 300 small to medium US businesses to measure the benefits and challenges of cloud-based backup, found that 87% of respondents said online backup was either equally or more secure than on-premises equivalents. 24% argued it was “much more” secure, with 32% opting for “somewhat” and 31% equally secure. Only 2% argued online backup was much less secure.

In terms of benefits to cloud backup, greater data security (31%) was most frequently cited, ahead of data space (21%) and simpler backup (21%), while more than a third (37%) of businesses polled said they had experienced no problems when utilising cloud backup, with downtime and bugs (36%) cited most often ahead of limited data space (22%), security issues (19%), and data recovery problems (14%)...

Despite this, the research argues these factors can be improved upon. “It’s often very disconcerting if there’s any downtime with getting to the provider to get the data,” said Bob Lamendola, general manager of infrastructure services at MindShift. “It makes people very uneasy if the solution is not reliable and stable…it really casts a dark shadow and can create a barrier to adoption.”...

Read more from the source @ http://www.cloudcomputing-news.net/news/2016/jul/07/cloud-data-backup-inexperience-and-ignorance-key-fear-factors/