Cloud Computing: Will European Union SLA Standards Go Global?
July 22, 2014
Grazed from TalkinCloud. Author: Chris Talbot.
Although it’s a European Union change, the service level agreement (SLA) standardization issued last month by the European Commission’s Cloud Select Industry Group – Subgroup on Service Level Agreement (C-SIG-SLA … ’cause that’s a catchy name) could become a global standard. Even if it doesn’t, American cloud providers (among others) will very soon feel its effects, according to an article written by Kenneth N. Rashbaum Esq. and Jason M. Tenenbaum of Barton LLP.
The two lawyers indicated in their article that with the Edward Snowden disclosures of last year, there has been an increasing focus around the world on government and technology company transparency. Those pushing ahead the quickest are in Europe, as the Union has been amongst the strongest advocates for change. And the new SLA standardization for cloud services providers it released on June 6 are its first big step in creating that transparency…
Rashbaum and Tenenbaum noted that the EU asked several cloud companies, including Amazon Web Services (AMZN), Adobe (ADBE), Google (GOOG), Microsoft (MSFT), IBM (IBM) and Oracle (ORCL), to standardize "the language of cloud computing contracts to make them more consistent and easier to understand." A good move by the EU, and one that could create plenty of positive change in the cloud world…
Read more from the source @ http://talkincloud.com/cloud-computing-slas/072214/will-european-union-sla-standards-go-global