VOIP

Three Fiber ISPs Launch Turnkey Phone Service Portfolio with Alianza Cloud Voice Platform

Grazed from Alianza, Inc.

Alianza Inc., the cloud voice platform company, announced today that three fiber broadband Internet service providers (ISPs) have selected Alianza's Cloud Voice Platform to power new VoIP phone services for their customers.

The providers-a cable company and two rural electric cooperatives-are delivering fiber-based broadband for the residential and business customers in their communities, and had not previously offered phone service. They each recognized the importance of cloud communications in delivering a great customer experience, increasing win rates and generating additional revenue. Research from Leichtman Research Group shows that 64 percent of broadband households subscribe to a bundle of services. According to the Federal Communications Commission, U.S. VoIP subscriptions have grown 32 percent since 2013.

8x8 VoIP Cloud Service Addresses HIPAA, HITECH Compliance

Grazed from TalkinCloud. Author: Chris Talbot.

The HIPAA and HITECH compliancy regulations are increasingly having an effect on cloud and hosted services. As cloud computing catches on in all vertical markets, health care professionals are seeing the advantages of having their data and apps in the cloud, but if the average business has concerns over security, those concerns are multiplied tenfold in the health care sector. With that in mind, 8x8 is now supporting HIPAA and HITECH in its Virtual Office VoIP phone service.

With the scrutiny health care providers are put under when it comes to securing patient and customer data, it only makes sense for such organizations to look to providers that aim to work to provide regulation-compliant cloud solutions. 8x8 is just one vendor working to help its vertical customers comply with strict privacy legislations, and the company has been building out its cloud communications services to comply with FISMA, PCI-DSS and CPNI requirements...