RMM

SolarWinds MSP Introduces N-central 12.0 with NetPath Integration - Providing Deeper, Vital Insights into Network Performance

Grazed from SolarWinds MSP

SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and Managed Service Providers (MSPs), today announced it has launched SolarWinds N-central 12.0, which hosts a wide range of new features, including deeper PSA application integration, enhanced patch management, and NetPath- which is also available on SolarWinds RMM.

NetPath is designed to help users troubleshoot network performance issues by providing deeper visibility into network paths, application response times, and node performance for on-premises, hybrid, and cloud environments. MSPs can pinpoint slowdowns, outages, and other problems through a visual depiction of every hop traffic takes from the end user, through the network, to the applications being accessed, and back. When a problem is found, NetPath presents relevant network statistics and contact information for the affected node, giving businesses the opportunity to quickly alert other providers to help get the service restored quickly.

N-central 12.0 can also enable users to:

SolarWinds MSP Recognized as Top RMM Vendor in Annual Reader's Choice Awards

Grazed from SolarWinds

SolarWinds MSP, a leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and MSPs, today announced it is a gold winner in the remote monitoring and management (RMM) category in the 2018 ChannelPro Readers' Choice Awards. This is the third year in a row the managed services innovator has earned the top RMM honor.

Additionally, SolarWinds MSP earned two silver awards:

  • Best PSA
  • Best Integrated RMM/PSA Suite

Nerdio ITaaS Integrates Kaseya VSA for Comprehensive Centralized IT Management and Monitoring

Grazed from Nerdio

Nerdio, a pioneer in ITaaS technology, announced today it is integrating Kaseya's remote management and monitoring (RMM) solution, VSA.

Nerdio's platform fully automates the provisioning and management of entire virtual desktop-centric IT environments -- all from a single admin portal. Nerdio's three-click approach takes previously cumbersome and time-consuming IT tasks and makes them virtually effortless.

Kaseya also utilizes a single, centralized management console to offer proactive, user-defined monitoring of servers, workstations, remote computers, Windows Event Logs, and applications. It enables instant notifications about problems or changes system-wide, so that IT professionals can minimize disruptions and keep their organizations running efficiently.

Kaseya Advances Remote Monitoring and Management Through Release of Next-Generation Solution

Grazed from Kaseya

Kaseya, the leading provider of complete IT management solutions for Managed Service Providers (MSPs) and small to midsized businesses (SMBs), today announced the general availability of Kaseya VSA 9.4, the industry's only second-generation remote monitoring and management (RMM) solution. Available both on-premises and in the cloud, the new technology delivers cross platform support for Windows, macOS and Linux, allowing for comprehensive IT systems management across any environment.

The latest release of Kaseya VSA features next-generation innovations developed specifically for advanced MSPs and enterprise IT departments. New features promote policy-based automation with proactive remediation all to increase overall team productivity. The Kaseya automation framework allows companies to securely take charge of their infrastructure by transparently and remotely managing servers, desktops, mobile devices, home-based desktops and network devices -- all from a single central management console. Built on a foundation that promotes the best user technician experience in the industry, Kaseya VSA is the ideal RMM solution for growing IT departments.

New features and functionality in Kaseya VSA 9.4 include:

Pulseway Responds to MSPs' Increasing Demand for Mobile-First IT Systems Management

Grazed from Pulseway

Pulseway, the leading provider of mobile-first, cloud-first Remote Monitoring and Management (RMM) software, today announced the launch of Pulseway MSP, a solution tailored to the needs of MSPs, who can now remotely monitor and manage clients IT systems from their smartphone or tablet - anytime, anyplace - and take corrective action before clients are impacted. With this launch, Pulseway is changing the game for MSPs who continue to adopt a mobile-first approach to systems management.

According to a recent study by GetApp, a Gartner company, 90 percent of small business owners and managers place importance on the availability of a mobile app in order to use software on the go. Additionally, a new global study by the Economist Intelligence Unit (EIU) revealed that organizations leveraging a mobile-first strategy saw a 16 percent boost in productivity with 49 percent of survey respondents citing the importance of being able to work anytime, anywhere as the single biggest impact on their productivity.