MSP

SolarWinds MSP Launches SolarWinds Threat Monitoring Service Program

Grazed from SolarWinds MSP

SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and managed service providers (MSPs), today announced the launch of the SolarWinds Threat Monitoring Service Program. The new offering builds on SolarWinds Threat Monitor with outsourced security operations center (SOC) services delivered via SolarWinds Threat Monitoring Service Providers.

Threat Monitor is designed to help reduce the complexity of threat detection for IT operations teams as well as for MSPs and MSSPs (managed security service providers). The unified platform includes automated threat detection, active response to security incidents, and audit-ready reports.  The SolarWinds Threat Monitoring Service Program is designed to support MSPs who have purchased Threat Monitor, but prefer to partner with one of the SolarWinds Threat Monitoring Service Providers (TMSPs) to deliver tandem managed security services to their customers.

"MSPs are already doing security basics on the protection front; however, they don't necessarily want to become full MSSPs, even though there is a growing market demand for detection- and remediation-focused security," stated Tim Brown, vice president of security, SolarWinds. "This is where the SolarWinds Threat Monitoring Service Program comes into play. It's designed to give our customers the chance to partner with SolarWinds TMSPs to deliver the types of 24/7 SOC services that are becoming more paramount."

HyperGrid's HyperCloud Analytics Now Available on AWS Marketplace

Grazed from HyperGrid

HyperGrid, the market leader in Hybrid Cloud Management (HCM), announced today that its HyperCloud Analytics module is now available on the AWS Marketplace. HyperCloud is the industry's first, truly intelligent HCM platform, enabling enterprises and MSPs to embrace the software-defined cloud and drive their digital transformation. Available in a purpose-built version for AWS users, HyperCloud is offered in a unique no contract, pay-as-you-go model. Today's announcement complements HyperGrid's recent Series C funding announcement to accelerate adoption of HyperCloud within the fast growing small- to medium-sized businesses (SMBs) and enterprise business unit segments, who are at the forefront of adopting cloud services.

"HyperCloud provides key insights to help enterprises build an accurate assessment and expedite the cloud planning and migration process," said Manoj Nair, Chief Product Officer at HyperGrid. "Additionally, optimizing usage of Cloud Platform-as-a-Service (PaaS) or Infrastructure-as-a-Service (IaaS) can be challenging for customers new to the public cloud, but HyperGrid helps navigate those pitfalls. Our listing on the AWS Marketplace, combined with our track record for helping businesses optimize their cloud environment and new round of financing, put HyperGrid in position to capitalize on the opportunity presented as AWS users seek to accelerate public cloud adoption, and drive greater bottom-line value for their organizations."

Scale Computing and APC by Schneider Electric Launch 'Micro Data Center in a Box'

Written by David Marshall

Scale Computing has partnered with APC by Schneider Electric to deliver a Micro Data Center in a Box solution.

By utilizing Schneider Electric's award-winning Micro Data Center portfolio of infrastructure solutions, the Micro Data Center in a Box is able to deliver a fast, cost effective and resilient solution for channel partners, MSPs and end users while meeting the distinct challenges of big data and IoT faced by many businesses today.

The joint platform is built on a highly simplified but extremely effective and adaptable infrastructure. Micro Data Center in a Box offers a range of shared automated virtualization, compute, storage and power management resources. Under the terms of the agreement, Scale Computing supplies its HC3 HyperCore software while APC delivers a self-contained and secure enclosure. This solution allows organizations to simply and efficiently deliver a complete and highly energy efficient IT solution that is pre-tested, optimized and able to be rapidly deployed. This allows for a reliable and robust environment to leverage the best of on-premise and multi-cloud infrastructures.

The Micro Data Center in a Box requires minimal IT expertise and no additional infrastructure software. Instead, it is a highly available, self-managing platform for running applications at the edge. The added pay as you grow flexibility enables organizations to start small and grow their IT as and when needed. In addition, it has built-in redundancy to provide business continuity, even in remote edge locations. The solution is pre-packaged and ships ready to be deployed, providing a quick, turn-key and simple IT infrastructure, optimized to immediately support edge computing needs.

SevOne Expands Industry Leading SD-WAN Monitoring Solution by Adding Support for VMware NSX SD-WAN

Grazed from SevOne

SevOne announced that its SevOne SD-WAN Monitoring Solution will now support VMware NSX SD-WAN by VeloCloud. Based on the SevOne Data Platform, the SD-WAN Monitoring Solution, released earlier this year, increases operational agility of Managed Services Providers (MSPs) offering multiple, complex network services over their multi-tenant, multi-vendor networks.

The enhanced SevOne solution, scheduled for release in calendar Q4, will deliver the foundation of real-time and historical visibility into enterprise and service provider networks with customizable, persona-based dashboards for network operations/engineering, product owners and business executives. MSPs can easily extend the solution for visibility across their entire service delivery path including enterprise wi-fi from campus to branch, software defined datacenters and more. With the ability to create customized KPIs based on specific tenants, WAN paths and health indicators of their multi-vendor-based SD-WANs, MSP network operations and engineering teams now have greater insight into the network services running on them, helping ease MSPs transition from offering only MPLS-based services to new hybrid SD-WAN-based services.

FileCloud Launches Managed Service Provider Partner Program

Grazed from FileCloud

FileCloud, a cloud-agnostic Enterprise File Sync and Sharing Solution (EFSS), today announced the launch of the FileCloud Online partner program. Managed Service Providers (MSPs) can now resell FileCloud Online, a customizable, secure EFSS fully hosted by FileCloud. Delivering data ownership, residency and control with compliance in Canada, APAC or Europe, FileCloud Online is the only hybrid cloud offering in the market that offers direct, low latency access to on-premise windows file servers and the cloud for remote access.

"File sharing and collaboration is a core use case for any organization," said Venkat Ramasamy, COO, FileCloud. "FileCloud Online outperforms rival EFSS solutions and delivers MSPs with the opportunity to capture market potential netting greater user satisfaction, customer retention and higher margins."

SolarWinds MSP Introduces N-central 12.0 with NetPath Integration - Providing Deeper, Vital Insights into Network Performance

Grazed from SolarWinds MSP

SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and Managed Service Providers (MSPs), today announced it has launched SolarWinds N-central 12.0, which hosts a wide range of new features, including deeper PSA application integration, enhanced patch management, and NetPath- which is also available on SolarWinds RMM.

NetPath is designed to help users troubleshoot network performance issues by providing deeper visibility into network paths, application response times, and node performance for on-premises, hybrid, and cloud environments. MSPs can pinpoint slowdowns, outages, and other problems through a visual depiction of every hop traffic takes from the end user, through the network, to the applications being accessed, and back. When a problem is found, NetPath presents relevant network statistics and contact information for the affected node, giving businesses the opportunity to quickly alert other providers to help get the service restored quickly.

N-central 12.0 can also enable users to:

SolarWinds MSP Recognized as Top RMM Vendor in Annual Reader's Choice Awards

Grazed from SolarWinds

SolarWinds MSP, a leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and MSPs, today announced it is a gold winner in the remote monitoring and management (RMM) category in the 2018 ChannelPro Readers' Choice Awards. This is the third year in a row the managed services innovator has earned the top RMM honor.

Additionally, SolarWinds MSP earned two silver awards:

  • Best PSA
  • Best Integrated RMM/PSA Suite

Ensono Recognized as Microsoft Azure Expert MSP After Rigorous Audit Process

Grazed from Ensono

Ensono, a leading hybrid IT services provider, announces its status as one of the first managed service providers to be recognized as a Microsoft Azure Expert MSP from the Microsoft pilot program after an intensive audit process. 

Ensono is now one of just 32 certified Azure Expert MSPs after proving itself as an expert ally in assisting clients in adopting Azure services. This certification recognizes that Ensono clients on Azure receive continuous optimization in spend and technology. Ensono's managed Azure clients will receive fully audited managed services and will have access to the most qualified consultants and technical resources throughout their digital transformation journeys. 

To achieve this certification, Ensono underwent an in-depth audit that evaluated its technical expertise, assessment and design, build and migration, cloud operations and service management, security and governance, SLAs customer satisfaction, cost optimization and reporting for its Azure services. Ensono's Hyper Cloud Platform was a critical element in receiving the certification. This cloud management platform allows clients to have full visibility of their Microsoft Azure environment without having to worry about day-to-day management and long-term strategy.

 

Parallels Remote Application Server (RAS) 16.5 Launches

Grazed from Parallels

Parallels launched version 16.5 of Parallels Remote Application Server, which allows IT administrators to automatically provision remote desktop session hosts and enables Parallels RAS deployment to auto-scale based on the load. Parallels RAS now also supports publishing Microsoft App-V containers. The extended PowerShell API supports new features including automation for a variety of complex configurations and repetitive tasks (as well as automation for extended client policies), giving IT administrators flexibility to easily configure client devices.

Managed service providers (MSPs) and independent software vendors (ISVs) now have new customization capabilities, such as rebranding the Windows Client and the ability to download a branded Windows Client through the HTML5 gateway. In addition, MSPs and ISVs can now flexibly manage and monitor licenses for their clients or farms with Service Provider, with the ability to set the maximum user limits and notifications if sub-licenses have reached their limit.

Crayon Recognized as Microsoft Azure Expert Managed Service Provider

Grazed from Crayon

Crayon, a global leader in Software Asset Management (SAM) and Cloud Economics, has achieved a significant milestone in being recognized as a Microsoft Azure Expert Managed Service Provider (MSP).

As customers move to the public cloud with increasing pace, they need partners with a deep level of cloud expertise and experience to guide them. Inclusion in the Azure Expert MSP program is awarded to partners that meet a stringent set of requirements, including verified proof of excellence in customer delivery and technical expertise, and the successful completion of an independent audit of their managed services, people, processes and technologies.