Managed Services

Kaseya Advances Remote Monitoring and Management Through Release of Next-Generation Solution

Grazed from Kaseya

Kaseya, the leading provider of complete IT management solutions for Managed Service Providers (MSPs) and small to midsized businesses (SMBs), today announced the general availability of Kaseya VSA 9.4, the industry's only second-generation remote monitoring and management (RMM) solution. Available both on-premises and in the cloud, the new technology delivers cross platform support for Windows, macOS and Linux, allowing for comprehensive IT systems management across any environment.

The latest release of Kaseya VSA features next-generation innovations developed specifically for advanced MSPs and enterprise IT departments. New features promote policy-based automation with proactive remediation all to increase overall team productivity. The Kaseya automation framework allows companies to securely take charge of their infrastructure by transparently and remotely managing servers, desktops, mobile devices, home-based desktops and network devices -- all from a single central management console. Built on a foundation that promotes the best user technician experience in the industry, Kaseya VSA is the ideal RMM solution for growing IT departments.

New features and functionality in Kaseya VSA 9.4 include:

Avnet Introduces "Recon," Its Innovative Managed Security Service Program

Grazed from Avnet

Avnet, Inc., a leading global technology distributor, today launched a managed security service program, known as Recon, for partners in the U.S. and Canada. The new service provides partners with a way to easily offer their customers 24x7x365 security monitoring and management. Recon is designed to enhance partners’ practices and margins in the security and services markets. Partners can offer the service either as their own branded offering through a white-label approach or as an Avnet-branded service.

Security is a high-growth market for IT spending and presents a key opportunity for partners to solve one of their customers’ biggest challenges. According to the Ponemon Institute, the total cost of data breach has increased 29 percent since 2013, with the average data breach costing a company approximately $4 million.

HotLink Launches Cloud-Attach Platform and Managed Services for VMware and AWS Deployments

Grazed from HotLink Corporation

HotLink Corporation, the market leader in transformation solutions for hybrid IT, today announced its new HotLink Cloud-Attach Platform that enables customers to quickly, easily and holistically incorporate public cloud resources into their existing production data centers. The HotLink Cloud-Attach technology offers industry-first capabilities for out-of-the-box interoperability between VMware management infrastructure and Amazon Web Services (AWS) – without adding operational or integration complexity. Additionally, new managed services complement HotLink’s award-winning technology with expert services, so customers can deploy “cloud-attached” data centers efficiently and without public cloud expertise on staff. 

CloudJumper Announces MSP Strategies for Staying Ahead as Telcos Increase Their Presence in Managed Services

Grazed from CloudJumper

CloudJumper, a Workspace as a Service (WaaS) platform innovator for agile business IT, today announced strategies for managed service providers (MSPs) to help in successfully competing against the growing number of telecommunication firms transitioning to managed services. These strategies include activities as simple as expanding one's knowledge base to leveraging innovative product/service licensing models that differentiate the organization against new market entrants. With the right mix of business strategies and solutions, established MSPs can enhance their positions for increased marketshare.

According to a forecast* from independent global analyst firm Ovum, "Telecom service providers will grow their revenues from global services to enterprise customers to more than US$297 billion by 2020. The biggest contribution will come from new strategic ICT services revenues at nearly US$173 billion, which will increase at a CAGR of 9.9% over the period 2015-2020. Telcos overall have taken more than 14 percent of the global ICT services market in the last couple of years, and should reach more than 18 percent by 2020."[ Ovum Research, Telco-Managed Global Services Revenues to Reach US$297 Billion by 2020, http://www.fiercetelecom.com/press-releases/telco-managed-global-services-revenues-reach-us297bn-2020]
 

NaviSite Expands Its Desktop-as-a-Service Portfolio with a Comprehensive Suite of Managed Services

Grazed from NaviSite.

NaviSite, Inc., a Time Warner Cable company, expanded its Desktop-as-a-Service (DaaS) portfolio to layer in a comprehensive suite of managed services, all designed to accelerate adoption of cloud desktops and simplify the associated deployment and management. The Managed DaaS Services portfolio includes:

Marketing Managed Services: Are the 4Ps still Relevant in the Cloud Era?

Grazed from MSPMentor. Author: Editorial Staff.

The 4Ps – Product, Place, Price, and Promotion – are well known by marketers as the fundamental building blocks of marketing mix. While the 4Ps have served consumer marketing well, some have said that a new model is required for marketing B2B services.

Harvard Business Review published the results of comprehensive study and suggested that SAVE – Solution, Access, Value, and Education – is a more appropriate approach for B2B. But in today’s competitive environment, marketing cloud services is challenging, no matter what terms you use...

Peak 10 Announces Multi-Phase Expansion in Atlanta; Adds Second Cloud Cluster in Greater Atlanta Region

Grazed from Peak 10.  Author: PR Announcement
 

National cloud and data center solutions provider Peak 10 is undergoing a multi-phase expansion on its Atlanta technology campus. Phase 1 includes a new cloud cluster as well as 2,500 square feet of additional premium data center space, bringing the total Atlanta footprint to 30,000 square feet. Phase 2 will involve the build-out of a third Peak 10 data center in the Greater Atlanta region. Details of the third data center will be released later this year.

The new cloud cluster combines new network infrastructure to improve scalability, performance, and enhance redundancy and replication capabilities. It also allows customers to easily manage Virtual Machines (VMs) and maximize cloud server resources.

ServerCentral Brings Real Power to the Cloud

Grazed from ServerCentral.  Author: PR Announcement.

ServerCentral, Chicago’s leading provider of colocation, cloud, network connectivity, and managed services, is launching new cloud capabilities today by rolling out an enterprise-class high performance cloud offering. The multi-tenant infrastructure complements a robust portfolio of data center services employed at ServerCentral’s top-of-the-line facilities worldwide.

“Feedback has already been overwhelmingly positive,” said Peter Berg, Vice President of Sales and Marketing. “Our customers are not only leveraging our powerful underlying infrastructure to deliver the fast and reliable cloud service they require, they’re hearing performance accolades from their own customers ever since moving to our platform.”

Savvis Launches Private Cloud, Managed Services in Hong Kong

Grazed from PR NewsWire.  Author: PR Announcement.

Savvis, a CenturyLink company (NYSE: CTL) and global leader in cloud infrastructure and hosted IT solutions for enterprises, today announced the availability of its private cloud solution and managed services offerings through Savvis' existing data center in Hong Kong.

"The launch will help Savvis meet the rapidly rising demand for enterprise-class IT services in Asia," said Mark Smith, Savvis managing director in Asia. "An important market for enterprises, Hong Kong often serves as a gateway for global clients seeking to extend their presence into Asia. We are excited to provide organizations in this region with enterprise-ready cloud and managed services solutions."...