Cloud Service Failures

When Amazon's cloud storage fails, lots of people get wet

Grazed from ABCNews. Author: Mae Anderson.

Usually people don't notice the "cloud" — unless, that is, it turns into a massive storm. Which was the case Tuesday when Amazon's huge cloud-computing service suffered a major outage. Amazon Web Services, by far the world's largest provider of internet-based computing services, suffered an unspecified breakdown in its eastern U.S. region starting about midday Tuesday.

The result: unprecedented and widespread performance problems for thousands of websites and apps. While few services went down completely, thousands, if not tens of thousands, of companies had trouble with features ranging from file sharing to webfeeds to loading any type of data from Amazon's "simple storage service," known as S3...

Are Cloud Computing Scares a Dying Trend?

Grazed from SWNS. Author: Editorial Staff.

Cloud computing is on the rise, but behind the virtual cloud there isn’t always a silver lining. In recent months the mainstream media has picked up on some serious issues with the cloud services of some major companies and organisations – and that’s caused some to question the safety of this technology.

Indeed, whether it was the ASUS incident where the company put thousands of users at risk by failing to fix a flaw in their routers or the LA Hospital security breach where malware in an email allowed hackers to lockdown the system and demand a ransom, cloud services have taken a beating recently...

9 Spectacular Cloud Computing Fails

 Grazed from InformationWeek.  Author: Andrew Froelich.

Most of us have heard about at least one spectacular cloud failure, and some of us have been directly affected by one. While cloud technologies and security mechanisms continue to mature, they still suffer the same types of issues as in-house infrastructures. The primary difference, however, is that cloud failures impact many more users than an in-house problem would and therefore have greater visibility when problems occur.  Failures that plague cloud service providers tend to fall into one of three main categories:
 
  • "Beginner mistakes" on the part of service providers. This is when the provider starts out or grows at a rate faster than can be properly managed its by data center staff. Cloud giants, including Amazon Web Services and Google Compute, were often plagued with outages early on as each company grew at incredible rates. Even Microsoft, which entered the cloud game later than the others, ran into outage problems early and often...

Why human error is still the biggest risk to your cloud system going down

Grazed from CloudTech.  Author: James Bourne.

The number one risk to system availability remains human error, according to the latest disaster recovery industry report from CloudEndure.  The research examines the various protocols businesses have in place for downtime if – or when – it occurs. On a scale of one to 10, human errors – including application bugs – hit 8.1, compared to network failures (7.2), cloud provider downtime (6.9) and external threats (6.7).

Even though the majority (83%) of organisations have a SLA goal of 99.9% or better, this doesn’t often translate into actual results. 44% of firms said they had at least one outage in the past three months, with 27% admitting their systems had gone down within the past month. 9% of respondents said their systems had never gone down...

Private cloud's very public failure

Grazed from TechRepublic. Author: Matt Asay.

No wonder private cloud vendors have started calling themselves "hybrid" clouds: the private cloud vision has failed -- utterly and completely. Gartner analyst Tom Bittman asked why 95% of private clouds are failing, but the answer seems clear: the very notion of a privately provisioned cloud service is contradictory and nearly always doomed. Unfortunately, the odds of failure may skyrocket when enterprises turn to OpenStack.

Fail early, fail often

Roughly five years ago, Amazon Web Services (AWS) executive Andy Jassy spotlighted the problem with private clouds: "Companies usually are not able to provision accurately the amount of data center capacity that they require, and this problem recurs when they create their own internal cloud infrastructure."...

Google, LinkedIn, and Microsoft prove no cloud is too big to fail

Grazed from InfoWorld.  Author: Caroline Craig.

Nothing is certain in this world except death and taxes -- and lots of cloud outages.  The week started badly for Google Drive users as the cloud-based service for storing documents, videos, and Google Docs was down for several hours Monday. Users vented on social networks over their frustration, with one user tweeting, "Google Drive now back up like a limp horse struggling to move." Google moved quickly to acknowledge the issue on its Apps Status Dashboard but did not say what caused the problem or how many were affected.

On Wednesday, it was LinkedIn's turn to roll over and play dead. Users hoping to reach out and connect via the social media network were greeted with a 503 error "Service Unavailable" message. The website suffered intermittent service disruptions throughout the morning, knocked out for about 45 minutes, got back up for 30 minutes, then experienced a second service disruption. To date, there's been no word from LinkedIn on why the outage occurred...