Amazon AWS

Rackspace Launches Portfolio of Professional Services for AWS

Grazed from Rackspace

Rackspace today announced the expansion of its managed service offerings for the Amazon Web Services (AWS) Cloud to include a portfolio of Professional Services. The Fanatical Support for AWS Professional Services are tailored to support customers who are new to, or growing on, AWS and need deep, customized expertise to help enable their AWS Cloud journey in key areas such as architectural design, migrations, cloud automation and DevOps. This new offering aligns with Rackspace's broader efforts to develop professional services that deliver end-to-end support and expertise to help customers move workloads out of their data centers and onto the world's leading cloud platforms.

The addition of Fanatical Support for AWS Professional Services to the Rackspace suite of managed services for AWS reflects a continued commitment to help customers take full advantage of AWS. AWS-certified architects and engineers will work with customers to enable their journey to AWS, helping to ensure they achieve maximum performance, agility and cost-efficiency.

"Rackspace is famous for its support, and we use it a lot," said Paul Keen, CTO of Airtasker, a Fanatical Support for AWS customer. "We work with the Rackspace Professional Services team for any projects we can't do in-house, as well as using security services to tighten up our systems, and we iterate monthly to improve our services. Rackspace really cares about its customers. We expected that level of care during the sales cycle, but it has continued throughout our engagement with them. That's what really sets them apart."

Cloud Technology Partners Launches Managed Cloud Controls for AWS

Grazed from Cloud Technology Partners

Cloud Technology Partners (CTP), the premier cloud services and software company for enterprises moving to cloud, today announced the launch of Managed Cloud Controls for Amazon Web Services (AWS). Managed Cloud Controls represents a suite of next-generation managed services that enables enterprises to effectively operate their cloud environment, with all the security, compliance and economic justification necessary for mass adoption of AWS.

As part of this inaugural launch, CTP announced the general availability of its first two offerings in this new category, Continuous Compliance and Continuous Cost Control for AWS.

"Over the past couple of years, enterprises have invested heavily to make the transformative move to AWS," said Brian Ott, Vice President and Managed Cloud Controls Practice Lead at Cloud Technology Partners. "Now that enterprises are beginning to operate substantial workloads in the cloud, IT leaders are faced with the challenge of supporting thousands of applications and users, managing millions in new cloud spend and keeping their environments secure at all times."

Splunk Cloud Launches on AWS Marketplace

Grazed from Splunk Inc.

Splunk Inc. (NASDAQ:SPLK), provider of the leading software platform for real-time Operational Intelligence, today announced support for SaaS Contracts in AWS Marketplace. The new globally available API capability enables seamless procurement and deployment of Splunk® Cloud. The automated and accelerated purchasing process for Splunk Cloud via AWS Marketplace ensures fast time-to-value for customers leveraging Splunk solutions to gain real-time security, operational and cost management insights across their Amazon Web Services (AWS) and hybrid environment.

The University of San Francisco (USF) is home to an innovative academic community of more than 12,000 students, faculty and staff. "As a higher education institution, USF prides itself on being at the forefront of technology, which is why we turned to Splunk and AWS," Opinder Bawa, vice president of information technology and chief information technology officer, University of San Francisco. "Ensuring the privacy of student, faculty and staff data is of critical importance. Adopting Splunk has enabled our small IT team to protect against increasingly sophisticated threats. The availability of Splunk Cloud on AWS Marketplace will make it even easier and faster to enhance the security of our entire AWS environment. This visibility is essential to our digital transformation journey."

Dunkin’ Brands Selects AWS as its Cloud Infrastructure Provider

Grazed from Amazon Web Services, Inc.

Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Dunkin' Brands Group, Inc. (Nasdaq: DNKN), the parent company of Dunkin’ Donuts and Baskin-Robbins, has selected AWS as its cloud infrastructure provider. The company has completed the migration of its mobile applications, e-commerce websites, and key corporate IT infrastructure applications from on-premises infrastructure to AWS for increased scalability, reliability, availability, security, and reduced costs, and has improved the digital experience for Dunkin’ Donuts and Baskin-Robbins guests.
 

2nd Watch Survey: AWS Users Plan to Increase Spending on Cloud-native Services in 2017

Grazed from 2nd Watch

2nd Watch has completed a survey of 1,000 IT and business executives in the United States. The survey, which ran online in March and targeted companies of at least 1,000 employees, focused on the use of cloud-native AWS services such as Amazon Kinesis, Amazon Redshift, Amazon Aurora, Amazon DynamoDB and AWS Lambda.

A key takeaway from the survey was that companies are planning to spend more money on those AWS cloud native services in 2017 than they did last year. According to the survey results, 35 percent of respondents said they plan to spend 10-20 percent more on these services this year than last, while 13 percent said they would spend 21-30 percent more. The ramp-up in spending is occurring as companies are realizing the value of previous investments in cloud-related products and services. Thirty-six percent of survey respondents said they are gaining their expected return-on-investment from the use of cloud services, and another 30 percent said they had not yet achieved their anticipated ROI but soon would.

Axiomatics' Policy Server Now Available for Amazon Web Services

Grazed from Axiomatics

Axiomatics today launched the Axiomatics Policy Server (APS) for Amazon Web Services (AWS).

Axiomatics Policy Server in the cloud makes it even easier for organizations to get started with externalized dynamic authorization while realizing the benefits of the cloud such as elastic scalability, reduction in Total Cost of Ownership, and co-location with AWS-based applications. AWS users can install this policy-based approach with one-click deployment and a Bring Your Own License (BYOL) model.

Amazon Web Services Announces the Opening of Data Centers in Sweden in 2018

Grazed from Amazon Web Services, Inc.

Amazon Web Services, Inc. (AWS), an Amazon.com company, today announced that it plans to open an infrastructure region in Sweden in 2018. The new AWS EU (Stockholm) Region will comprise of three Availability Zones at launch. Currently, AWS provides 42 Availability Zones across 16 infrastructure regions worldwide, with another five Availability Zones, across two AWS Regions in France and China, expected to come online this year. For more information on AWS's global infrastructure, go to https://aws.amazon.com/about-aws/global-infrastructure/.

"For over a decade, we've had a large number of Nordic customers building their businesses on AWS because we have much broader functionality than any other cloud provider, a significantly larger partner and customer ecosystem, and unmatched maturity, reliability, security, and performance," said Andy Jassy, CEO, AWS. "The Nordic's most successful startups, including iZettle, King, Mojang, and Supercell, as well as some of the most respected enterprises in the world, such as IKEA, Nokia, Scania, and Telenor, depend on AWS to run their businesses, enabling them to be more agile and responsive to their customers. An AWS Region in Stockholm enables Swedish and Nordic customers, with local latency or data sovereignty requirements, to move the rest of their applications to AWS and enjoy cost and agility advantages across their entire application portfolio."

Twilio Extends Relationship with AWS through Support of Amazon Connect

Grazed from Twilio

Twilio Inc., the leading cloud communications platform company, today announced support for Amazon Connect, the newly announced cloud-based contact center service from Amazon Web Services (AWS). Twilio's Programmable APIs will enable a range of new capabilities, including integrating phone intelligence lookup to personalize Amazon Connect contact flows, enhance customer contact details, and follow up with post-call surveys via SMS. To learn more about Twilio solutions, please visit http://twilio.com.

"We're excited that Twilio's APIs can be integrated into Amazon Connect's contact flows to create intelligent, personalized experiences," said Eric Docktor, Director of AWS Services. "Today's contact center managers expect tools to make the best use of their resources, and Twilio's unique capabilities can help ensure they get it. For example, contact flows can retrieve threat scores to reduce spam and fraud."
 

Zendesk Brings Customer Service to Modern Cloud Contact Centers with Amazon Connect

Grazed from Zendesk, Inc.

Zendesk, Inc. today announced it is among the first in the AWS Partner Network (APN) to support Amazon Connect, the new cloud-based contact center service from Amazon Web Services (AWS). The integration with Zendesk Support and Amazon Connect will give Amazon Connect customers access to Zendesk’s customer service software that lets businesses track, prioritize, and solve customer support interactions to improve their customer relationships.
 
Zendesk Support provides the tools and information customer service agents need in one place to quickly and easily solve customer support inquiries. Amazon Connect helps enterprises get out of the business of managing on-premise call center infrastructure and provide reliable phone support at any scale. Integrated together, Zendesk customers will have access to Amazon Connect’s call center capabilities, while Amazon Connect customers will have the context and unique insights that Zendesk provides.
 

What have we learned from the Amazon AWS and Microsoft Azure outages?

Article Written by David Marshall



In the past month both AWS and Microsoft Azure have experienced lengthy outages due to issues with the storage supporting the cloud. These outages have flooded through companies globally and brought into focus the potential downsides of putting all your eggs into the public cloud basket. After both of these incidents, the question is, how reliable is the public cloud and what options and alternatives are available?

A few technology experts have offered their opinion:

The best of both worlds is a multi-cloud strategy