AI

MapR Academy Delivers New Machine Learning Course, Free and On-Demand

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MapR Technologies, Inc., provider of the industry's leading data platform for AI and Analytics, today announced a new, free introductory course from MapR Academy on Artificial Intelligence (AI) and Machine Learning (ML).  This on-demand course provides insights into how businesses can leverage AI and ML to improve operations through real-world use cases.  This course is ideal for developers just starting out in ML, as well as higher-level business decision makers.

"Machine learning, a trending topic in big data, is not fully understood.  This course provides a foundation for anyone curious about ML/AI and how it works in practical applications," said Suzanne Ferry, vice president, global training and enablement, MapR.  "Decision-makers, even those who already use big data, will benefit from learning more about common ML/AI business use cases."

 

Dynatrace announces Software Intelligence support for Google Cloud Platform

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Software intelligence company, Dynatrace, today announced at Google Cloud Next 2018, automated support for Google Cloud Platform (GCP) environments. With this announcement, operations teams can extend the scope of the Dynatrace platform to workloads in Google Cloud, eliminating manual and siloed monitoring of independent Kubernetes clusters, and enabling automatic AI-assisted answers to performance problems across GCP workloads.

"Historically, due to the complexity of enterprise cloud environments, monitoring solutions for GCP have operated in siloes, focusing only on Kubernetes clusters or workloads independently. This has rendered organizations unable to understand how performance problems within one application or container may be impacting the performance of others. As a result, enterprises can easily overlook performance issues that put the software performance at risk," said Alois Reitbauer, VP, Chief Technology Strategist, Dynatrace.

Five9 Announces New Integration With Google Cloud Contact Center AI - Provide Businesses the Ability to Improve Customer Service

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Five9, Inc., a leading provider of cloud contact center software for the digital enterprise, today announced an integration with Google Cloud's new Contact Center AI, a solution that combines multiple AI products to improve the customer service experience, as well as the productivity of contact centers.

Google Contact Center AI is a simple, secure, and flexible solution that allows enterprises with limited machine learning expertise to deploy AI in their contact centers. The solution integrates with Five9 making customer integration of AI into their systems easy.

Key features of Five9's integration with Google Contact Center AI include:

Major League Baseball Selects AWS as its Official Provider for Machine Learning, Artificial Intelligence, and Deep Learning

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Amazon Web Services, Inc. (AWS), an Amazon.com company, announced that Major League Baseball (MLB) has chosen AWS as its official provider for machine learning, artificial intelligence, and deep learning workloads. In extending its long-standing relationship, MLB will use AWS machine learning services to continue development of Statcast-the tracking technology that runs on AWS to analyze player performance for every game-and develop new technologies to support MLB Clubs in driving innovative fan experiences and engagement across all 30 Major League ballparks. In addition, MLB will work with the Amazon ML Solutions Lab to amplify game statistical data integrations within broadcasts, including MLB Network, and live digital distribution, such as MLB.com and the MLB At Bat app, using machine learning, creating more personalized viewer experiences tailored for each market and geographic region.

Darktrace Cloud Protects Next Wave of Cloud Computing Models and More SaaS Applications

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Darktrace has announced that Darktrace Cloud can protect the next wave of cloud computing models, applications, and devices with its multi-award-winning cyber AI technology. The enhanced capability announced today comes in response to soaring demand for Darktrace Cloud and the accelerated adoption of innovative cloud architectures, such as edge computing and IoT data stored in the cloud.

Over 500 Darktrace customers use Darktrace Cloud to defend cloud environments and SaaS applications including Addivant, Innovating Capital, TruWest Credit Union, and City of Las Vegas.

"With Darktrace Cloud, we are shining a flashlight into the darkest corners of our digital infrastructure," commented Collin McCreath, Director of Information Technology at Addivant. "The ability to leverage Darktrace's AI to identify vulnerabilities and unknown threats in real time has fundamentally transformed our cyber security strategy. We now have unparalleled visibility of all our cloud environments and SaaS applications, and can better understand not only the configurations of our cloud workloads, but the movements between our entire digital business."

Cylance Extends AI-Driven Security to Hybrid Environments and Private Networks With CylanceHYBRID and CylanceON-PREM

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Cylance Inc., the company that revolutionized endpoint security by delivering AI-powered threat prevention, today announced the availability of CylanceHYBRID and CylanceON-PREM, two new deployment and management options for CylancePROTECT. Cylance's flagship endpoint security product now serves any environment: public cloud, private cloud and air-gapped networks. 

Nearly two-thirds of enterprise computing still occurs in on-premises data centers, and 90 percent of organizations will adopt hybrid strategies by 2020. Organizations with closed networks, private clouds or limited connectivity face the problem of protecting against both outside and inside threats without exposing their infrastructure to outside connections. In fact, over half of technology leaders cite security as the greatest challenge to both private and hybrid clouds. CylanceHYBRID and CylanceON-PREM close this gap by bringing AI-driven predictive threat analysis to restricted or completely isolated infrastructures.

BlueData Introduces New Innovations for AI and Machine Learning in Hybrid or Multi-Cloud Deployments

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BlueData, provider of the leading Big-Data-as-a-Service (BDaaS) software platform, today announced the new summer release for BlueData EPIC. This release builds upon BlueData's innovations in running large-scale distributed analytics and machine learning (ML) workloads on Docker containers, with new functionality to deliver even greater agility and cost savings for enterprise Big Data and AI initiatives. 

Last spring, BlueData introduced support for hybrid cloud environments - leveraging the inherent infrastructure portability and flexibility of Docker containers. This past fall, BlueData delivered a major new release that added deep learning (DL), GPU acceleration, and multi-cloud support to the container-based BlueData EPIC platform. And last month, BlueData announced a new turnkey solution to accelerate AI and ML / DL deployments in the enterprise.

 

Five9 Spring Release 2018: Practical AI for the Contact Center and Portfolio Wide Enhancements

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"Good morning, Sophia! I see you are contacting us about an overcharge. Given you are a valued customer, I will credit the charge for this month's bill. Is there anything else I can help you with?" Have you ever had this experience calling a company where they already know you, know exactly why you are calling, and resolves your issue in a minute? If you are like most, this experience is rare. Personalized customer service matters and artificial intelligence (AI) can be the game changing technology. It takes the burden off the customer and enables an amazing experience.

To connect the dots for the agent and customer, today we announce Five9 Spring Release 2018. This release includes major enhancements across the portfolio, including Five9 Genius and Engagement Workflow.

Turbonomic Releases Major Update to AI-Powered Workload Automation for Hybrid Cloud

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Turbonomic today announced a major update to its workload automation software, delivering on the promise of application-aware infrastructure and making any type of workload - virtual, cloud and container - SMART (self-managing, anywhere, in real-time). Innovations in Turbonomic v6.1 include continuous usage automation of AWS Reserved Instances; a new integration with Cisco AppDynamics; new continuous optimization of container platforms; and a next-generation, AI-powered Decision Engine. Collectively, today's news extends Turbonomic's industry-leading workload automation, enabling customers to continuously automate trustworthy decisions for any type of workload anywhere (on-premises, in the cloud, and in containers) and at any time.

As organizations continue to accelerate digital transformation and IT modernization initiatives, the resulting high volume of dynamic workloads distributed across a decentralized hybrid cloud infrastructure leads to management complexity that is beyond the scale of manual control or monitoring tools. Only software automation, powered by AI, can ensure that applications continuously get the resources needed to perform at the lowest possible cost, while maintaining compliance with business policies.

YI Technology Announces Microsoft Azure Integration Plans

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YI Technology (YI), a leading provider of advanced, intelligent imaging technologies, today announced its plans to integrate with Microsoft Azure to provide millions of YI customers with secure cloud storage, next generation AI and computer vision features. The integration with Azure underscores YI's commitment to protecting customer data and delivering innovative cloud services for consumers and enterprises.

YI Technology believes that the very best imaging and sensing technology should be easy and accessible to everyone. From world-class innovation to numerous best-selling products, YI knows that great hardware is only possible when paired with great software and infrastructure. Integration with Azure provides data residency within our customers' geographical-regions and enterprise-grade cloud service for YI's rich product portfolio, including Kami, YI's upcoming initiative for the smart home.