November 2016

Five9 and Verint Announce Global Partnership, Extending Availability of Cloud Workforce Optimization and Analytics Solutions

Grazed from Five9 and Verint

Five9, Inc. and Verint Systems Inc. today announced a new partnership in which Five9 will resell the complete Verint Enterprise Workforce Optimization (WFO) suite in the cloud. 

Verint Enterprise Workforce Optimization is now being offered as an integral part of the Five9 portfolio, fully integrated and deployed alongside the award-winning Five9 cloud Virtual Contact Center. Five9 will sell and support the complete range of Verint WFO solutions that Five9 will make available from the cloud to organizations of all sizes.

Featuring a single user interface and unique business process workflows, Verint’s WFO solution offers rich functionality for call recording, quality management, workforce management, performance management, elearning and coaching, and desktop and process analytics, as well as speech analytics. Leveraging the comprehensive solution, organizations can capture and analyze customer interactions, journeys and sentiments across channels to enhance the quality and security of interactions, drive deeper engagement with customers and employees, enhance internal processes and compliance, uncover business trends, and heighten overall productivity and performance.

Skyport Systems Prevents Security Breaches With New Threat Analytics

Grazed from Skyport Systems

Skyport Systems, a leading secure hyper-converged infrastructure provider for the hybrid enterprise, today announced the addition of threat analytics to its hyper-converged system, SkySecure. SkySecure delivers a turnkey hyper-converged solution that combines secure computer, virtualization, and network security controls to run critical applications, like Microsoft Active Directory, with less complexity and greater peace of mind. SkySecure Threat Analytics can detect administrative account and credential misuse, providing actionable insight that can help mitigate and prevent security breaches. 

In 2015, over 75 percent of all compromised records due to data breaches involved the loss or theft of a privileged credential. Attackers used stolen administrative access for weeks without detection, resulting in breach costs in the millions.

GE Deepens Silicon Valley Push With $915 Million Cloud Purchase

Grazed from IndustryWeek. Author: Editorial Staff.

General Electric Co. agreed to buy ServiceMax, a cloud-based software company, for $915 million to expand its digital operations and enhance equipment maintenance. The deal will help GE automate and digitize the servicing of heavy-duty machinery, the Boston-based company said Monday in a statement. GE expects the acquisition to close in January.

“It’s no secret our services revenue is the bulk of our earnings and is a key part of what makes us successful,” Bill Ruh, chief executive officer of GE Digital, said in an interview. “We’re moving away from where it’s all on paper to where it’s all becoming fully automated. Services are becoming a key part of the digital economy.”...

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DataStax Acquires DataScale, Unveils Plans for DataStax Managed Cloud

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DataStax, the leading provider of database software for cloud applications based on Apache Cassandra™, today announced the acquisition of DataScale, a provider of cloud-based management services for data infrastructure. DataStax also announced the forthcoming availability of DataStax Managed Cloud, a fully-managed database service. DataStax Managed Cloud will be available in early 2017 on Amazon Web Services, followed by other popular public cloud providers.

"At DataStax, we recognize that delivering cloud applications at a global scale is critically important, and that's why we've decided to introduce a fully-managed, comprehensive data service offering to help our customers transform their businesses even faster," said Billy Bosworth, CEO, DataStax. "DataStax is thrilled to welcome to our team the experienced engineers and senior leaders at DataScale. Together we will accelerate our customers' ability to deliver cloud applications that provide real-time value, by offering another powerful option for deploying and managing those systems at epic scale." 

Nearly All Data Center Traffic Will Be in the Cloud by 2020

Grazed from PointAndBeyond. Author: Kelley Katsanos.

A recent Cisco white paper projects cloud data center traffic will exceed 14 zettabytes (ZB) in 2020 — a 262-percent increase from 2015, according to a report in Data Center Knowledge. Also by 2020, 92 percent of all workloads will be in the cloud, and total global traffic will reach 15.3 ZB annually.

Data Center Traffic Projections by Cisco

The Cisco Global Cloud Index white paper shows that the number of Hyperscale data centers will grow from 259 at the end of 2015 to 485 by 2020. Moreover, most traffic through data centers will move from private to public clouds this year, and, according to Data Center Knowledge, “public cloud will continue to grow by 35 percent CAGR throughout the forecast period (compared to 15 percent for private), boosted by demand for cost efficiency and agility, along with strengthening public cloud security.”...

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Fusion Acquires Cloud Services Provider Apptix

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Fusion, a leading cloud services provider, announced today that it has acquired Herndon, Virginia-based Apptix, Inc., a wholly-owned subsidiary of Apptix ASA. Apptix provides cloud-based communications, collaboration, virtual desktop, compliance, security and cloud computing solutions to approximately 1,500 business customers throughout the U.S. Total consideration in the transaction was $28.0 million, consisting of $23.0 million in cash and approximately 3.0 million shares of Fusion unregistered common stock priced at $1.68 per share.

The acquisition, which closed on November 14, 2016, was financed with a new $70.0 million senior secured credit facility led by East West Bank, which replaces Fusion's previous $40.0 million senior credit facility. The new credit facility reduces Fusion's weighted average borrowing cost from 8.0% down to 7.5%.


CareCloud Completes $31.5 Million Series C Funding Round to Further Modernize Healthcare

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CareCloud, the platform for high-growth medical groups, today announced an oversubscribed $31.5 million Series C funding round, including new investments by diversified financial services leader The PNC Financial Services Group, Inc. and commerce technology giant First Data Corporation. Blue Cloud Ventures joined as a new investor and led the round. CareCloud will use the capital to rapidly scale its team and its clinical and financial platform as it transforms how physician practices modernize the patient experience and deliver value-based care.

“The healthcare sector is evolving quickly, especially with respect to patient engagement and consumerism,” said James G. Graham, Head of Treasury Management at PNC. “Our team brings to bear deep industry knowledge and sophisticated treasury management capabilities for our customers. Aligning with CareCloud will help both of us continue to lead the way with physicians’ practices and patients.”

World's Largest Organizations Depend on AppDynamics Integrated With Microsoft's Cloud Platform

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AppDynamics, a leading application intelligence company, announced today advanced support for monitoring digital businesses in real-time in hybrid cloud environments built using Microsoft Azure, which is available via AppDynamics Exchange. The world’s largest enterprises can accelerate their digital transformations by enhancing application and business monitoring with AppDynamics on Azure platforms.

As enterprises in every industry digitally transform their businesses to meet modern consumers' demands, AppDynamics is bolstering its role as a digital accelerator in that process with the expanded Azure support. AppDynamics gives enterprises the confidence to deploy digital solutions for business-critical functions knowing that they have uninterrupted, end-to-end visibility across public, private and hybrid cloud environments. With AppDynamics Application Performance Management powered by the App iQ Platform, enterprises have flexibility to cost-effectively deploy and manage application workloads and the digital businesses built on them.

Zerto Announces General Availability of Virtual Replication Version 5.0 With New Enterprise Cloud Edition

Article Written by David Marshall

Today Zerto announced the launch of the new Enterprise Cloud Edition with the general availability of Zerto Virtual Replication 5.0 (ZVR).  Zerto states that ZVR is the industry's only heterogeneous data and application protection, replication and mobility solution for building and managing a hybrid cloud platform, and with the 5.0 launch, is now available with Microsoft Azure support. The new Zerto Enterprise Cloud Edition that comes with the 5.0 general availability, is designed to enable organizations to implement a hybrid cloud strategy by simultaneously protecting and recovering any virtual machine (VM) in any environment, from on-premises data centers to public clouds, all with different SLAs and retention policies using One-To-Many replication. Zerto Virtual Replication 5.0 will also be available in the Microsoft Azure Marketplace starting November 15, 2016.

"Zerto Virtual Replication recently completed a successful alpha test phase, and we're pleased to see it a step closer to becoming generally available as cloud-based and software-defined infrastructures become more pervasive in today's IT-enabled businesses," said Dominic Anschutz, director, Global Cloud Team, Microsoft Corp. "Across industries we see our mutual customer base embracing the shift BC/DR software is driving for these cloud environments, including Microsoft Azure, and how they're allowing business leaders to build and execute their cloud strategies using Zerto."

Avnet Introduces "Recon," Its Innovative Managed Security Service Program

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Avnet, Inc., a leading global technology distributor, today launched a managed security service program, known as Recon, for partners in the U.S. and Canada. The new service provides partners with a way to easily offer their customers 24x7x365 security monitoring and management. Recon is designed to enhance partners’ practices and margins in the security and services markets. Partners can offer the service either as their own branded offering through a white-label approach or as an Avnet-branded service.

Security is a high-growth market for IT spending and presents a key opportunity for partners to solve one of their customers’ biggest challenges. According to the Ponemon Institute, the total cost of data breach has increased 29 percent since 2013, with the average data breach costing a company approximately $4 million.

Kaseya AuthAnvil Safeguards Microsoft Office 365 Customers

Grazed from Kaseya

Kaseya, the leading provider of complete IT management solutions for Managed Service Providers (MSPs) and small to midsized businesses (SMBs), today announced the immediate availability of the latest release of Kaseya AuthAnvil on-demand. Delivering a new level of security all within a single identity and access management (IAM) solution, the technology now provides easy single sign on (SSO), multifactor authentication (MFA) and automated user provisioning for Microsoft Office 365.

Microsoft Office 365 commercial subscriptions have ballooned in 2016, up 40 percent from the previous year to 85 million subscribers. As companies around the world continue to embrace the shift to the cloud, millions of Microsoft Office 365 corporate users now have access to Kaseya AuthAnvil's patented password management, MFA and SSO capabilities to further secure both employee and customer environments in the cloud.

Zadara Storage Offers Intel-based Flash Storage-as-a-Service at HDD Price Point

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Zadara Storage, the award-winning provider of enterprise-class Storage-as-a-Service (STaaS) today announced that their Zadara Storage Cloud will offer Intel-based, flash storage solutions providing industry-leading flash performance in a pure-OpEx-based model - however at prices that rival traditional hard disk drive configurations.

As the market continues to abandon traditional CapEx-based storage and move at an increasing rate toward OpEx-based Storage-as-a-Service, Zadara Storage has teamed with Intel to provide new industry-leading flash-enabled solutions to address the insatiable demand for high-performance storage. The new solutions combine Intel PCSD servers, Intel Xeon E5 v4 processors and Intel SSDs based on the new Intel 3D NAND technology with the Zadara Storage Cloud software architecture. The resulting solutions enable both service providers and enterprise customers to enjoy unprecedented flexibility, scalability and performance. In a move that will accelerate market momentum away from HDD-based offerings, Zadara is now offering new flash-based solutions at price-parity with existing HDD products.

Severalnines sidesteps cloud "vendor lock-in

Grazed from Severalnines

Severalnines, the provider of database infrastructure management software, today launched its new product, NinesControl. Built on the capabilities of Severalnines’ popular ClusterControl, NinesControl is a database management cloud service that enables developers to easily, uniformly and transparently deploy and manage polyglot databases on any cloud, with no need to install anything.

Today’s cloud infrastructure means there is a kind of new lock-in for IT professionals to overcome: services that are only available in a particular vendor’s cloud. This can be particularly problematic for databases, which are stateful by nature and inherently hard to move. NinesControl offers developers and admins the flexibility to deploy and operate their open source databases on any cloud. NinesControl also delivers maximum uptime to businesses because databases can now be deployed in both standalone and high availability cluster mode.

Dome9 Brings Pay-As-You-Scale Economics to Cloud Security for Its Customers on AWS Marketplace

Grazed from Dome9

­Dome9 Security, a leader in cloud infrastructure security, today announced support for SaaS Subscriptions on AWS Marketplace. Customers that sign up for the Dome9 Arc SaaS service on AWS Marketplace will now pay for the service through their integrated AWS bill. With the Dome9 Flex for AWS billing model, customers reap the rewards of truly fractional consumption by paying for enterprise-class cloud infrastructure security and compliance only when instances and services are running in their AWS environment. 

"The Dome9 Flex for AWS offering from Dome9 will allow AWS Marketplace customers to buy and deploy the Dome9 Arc SaaS platform for end-to-end security and enjoy the benefits of integrated AWS billing," said Barry Russell, GM, global business development, AWS Marketplace and Catalog Services, AWS, Inc. "With businesses ramping up their use of the cloud for mission-critical workloads, security and compliance of cloud environments is a top priority. Dome9 Arc complements the powerful native capabilities of AWS with simplified security management."

Rescale Brings New HPC and AI Capabilities to Market via the IBM Cloud

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Rescale, a global leader in cloud high performance computing (HPC), announced today that it has selected IBM Cloud as a preferred cloud computing provider, expanding its global HPC infrastructure network. By running Rescale’s simulation and deep learning platform on the IBM Cloud, engineers, data scientists, CIOs, and IT professionals gain greater global reach, flexibility, and performance for their data and graphics-intensive workloads.

Rescale’s platform provides a software library of over 180+ simulation and machine learning applications that tackle the world’s toughest big data and big compute IT challenges. Now companies can deploy Rescale’s turn-key SaaS platform in any IBM Cloud Data Center worldwide. This also includes running popular deep learning and AI software packages by providing unlimited, pay-as-you-go access to the latest GPUs, enabling organizations to stay on the cutting edge of R&D. Rescale on IBM Cloud enables seamless access and utilization of HPC resources in the cloud, enabling engineers and data scientists to increases efficiency and time to market and providing IT executives increased visibility and control over the full-stack environment.

New Relic Continues to Advance Cloud Adoption With New Offering on AWS Marketplace

Grazed from New Relic

Digital intelligence leader New Relic, Inc. announced today that its New Relic Infrastructure offering is now available on AWS Marketplace. Starting today, Amazon Web Services (AWS) customers will be able to purchase New Relic Infrastructure directly through AWS Marketplace, making it even easier for operations teams to adopt and monitor the cloud. With more than 100,000 active AWS customers using software from AWS Marketplace, these customers can obtain consolidated billing for all of their AWS services, software and now SaaS subscriptions such as New Relic.

According to a September 2016 report by Forrester, cloud platform revenues are projected to reach $64 billion by 2020, which is 45 percent higher than projected two years ago, as companies of all sizes continue to rapidly adopt and migrate to the cloud. As more of these workloads are in the cloud, businesses need greater visibility into their dynamic infrastructures. New Relic Infrastructure is a new monitoring product designed to provide deep, real-time visibility into a company’s dynamic cloud and hybrid infrastructure, enabling modern operations teams to move faster, scale and deploy with confidence.

New Skyhigh Networks Cloud Security Report Finds Growing Risk to Critical Business Data in the Cloud

Grazed from Skyhigh Networks

Skyhigh Networks, the world’s leading Cloud Access Security Broker (CASB), today released its Q4 2016 Cloud Adoption and Risk Report to provide hard data on the risks companies encounter across 20,000+ cloud services. The report analyzes cloud usage data from more than 30 million enterprise employees worldwide that span every major industry vertical.

The new report provides a clear view into the year-over-year rise in workplace cloud usage, resulting in security and compliance lag as companies fail to proactively address emerging risks. For example, despite the average company using 1,427 cloud services to upload an average of 18.5 TB of data to cloud applications each month, less than 9 percent of cloud providers are taking the strict data security and privacy steps recommended for a modern enterprise. Companies specifically struggle with securing employee behavior, accurately detecting threats and enforcing cloud governance.

CloudHealth Helps Enterprises Better Manage Their Hybrid Clouds, Plan Successful Migrations

Grazed from CloudHealth Technologies

CloudHealth Technologies, the leader in cloud service management, today announced increased support for enterprises seeking to manage cost, usage, performance and security in a hybrid environment. The company’s award-winning CloudHealth platform will integrate with on-premises physical and virtual servers to help customers manage across public clouds and data centers, and also offer integrated migration assessment capabilities.

As cloud adoption grows, so does the popularity of hybrid clouds: A recent study predicts that, by the end of 2017, companies will have moved 59 percent of their IT environments to the cloud (either public, private, or hybrid). This creates several challenges:

VMware Unveils Key Findings from Cloud Research on IT Management and Security

Grazed from VMware

VMware, Inc. today announced key findings from a cloud study conducted by Vanson Bourne on IT management. The study dove deeper into the topic explored by the recent VMware-sponsored survey by The Economist Intelligence Unit (EIU) and found that 69 percent of respondents to the Vanson Bourne survey agree that the management of IT has become increasingly decentralized in the past three years. Findings also revealed that IT isn't ready for this transition and it may be causing more harm to businesses than good, specifically around security, with 57 percent of respondents agreeing that decentralization has resulted in the purchasing of non-secure solutions.

Business models are being disrupted and digital transformation is critical in enabling organizations to remain innovative, competitive and agile. Cloud computing has been key to this transformation, but IT is struggling to keep up and so responsibility has shifted away from IT. Lines of business are now purchasing IT 'as a service' to drive innovation within their domains. With this decentralization comes both opportunities and challenges. While it could empower all business units to drive innovation and ease pressure on IT, it also creates numerous management, security and compliance issues.

Redis Labs Leads a Discussion on Big Data Database Challenges at AWS re:Invent 2016

Grazed from Redis Labs

Redis Labs, the home of Redis, today announced that Redis Labs' chief marketing officer, Manish Gupta, will be hosting a fireside chat at the AWS re:Invent conference in Las Vegas on Thursday, Dec. 1st at 11:00am - noon at the Venetian, Level 1, Room Sands 102. The interactive discussion, "Solving Big Data Database Challenges with Redis," will include George Chiramattel Kunjachan, principal engineer at Intuit, Kyle Oppenheim, VP of engineering at Groupon, and Jacqueline Hufford-Jensen, senior manager, database administration at LifeLock.