March 2011

IBM's Cloud Expansion

Grazed from Forbes.  Author: Quentin Hardy.

IBM is announcing a series of big software products for large scale data centers, designed to speed provisioning and management of thousands of servers, operating in a “cloud” system that efficiently performs diverse tasks  – and, not incidentally, put IBM at the center of a company’s cloud computing resources.

Technology Will Make Collaboration Your Next Competitive Advantage

Grazed from MIT Technology Review.  Author: Jeffrey F. Rayport.

Powerful software and widespread Internet connectivity are making it easier than ever for people to work together no matter where they happen to be. Throughout March we will look at the latest tools for collaboration within and between organizations. We'll analyze why some technology-enabled collaborations work and why others don't. We'll explain why some collaboration tools have failed to prove useful to the employees meant to benefit from them. We'll present case studies, profiles, and interviews that help you understand how to make the people in your organization more collaborative and more productive.

Link Farming & Other SEO Misdeeds Make Headlines

Grazed from Internet Evolution.  Author: Sean Gallagher.

Back in the early days of search engine optimization (SEO), I accidentally learned the fine art of "Google-bombing." After a colleague had written what I thought was a particularly off-base column, I linked to his article from my personal blog with the phrase, "incredibly idiotic." And others followed in kind. Before long, entering "incredibly idiotic" in Google offered up my colleague at the top of the results.

Super Angels Offer DotCloud $800,000

Grazed from GigaOM.  Author: Derrick Harris. Runs on Eucalyptus Cloud; Is There a Lesson Here?

Grazed from GigaOM.  Author: Derrick Harris.

SAP launching rival

Grazed from ComputerWorld.  Author:  Chris Kanaracus.

At the CeBIT show, SAP will show off an upcoming application called Sales OnDemand that could be a potential rival to the likes of and Microsoft CRM Online.

Sales OnDemand is part of a series of on-demand applications SAP is positioning as extensions to its on-premises ERP (enterprise resource planning) systems. The strategy aims to preserve lucrative revenue streams from on-premises software while serving the needs of those same customers, who want to innovate their IT operations through SaaS (software as a service).

HP integrates 3PAR into storage

Grazed form ComputerWorld.  Author:  Anh Nguyen.

HP has announced the integration of 3PAR’s storage technology into the storage and network stack of its converged infrastructure portfolio, which it says will support customers’ adoption of cloud computing.

The company has combined the 3PAR Utility Storage platform with HP CloudSystem, which it said will equip businesses with a storage system that it is “perfect” for all types of cloud – public, private and hybrid. It also centralises servers, storage and network management.

M&A activity 'helping to drive cloud computing uptake'

Grazed from Experian QAS.  Author: Neil Hill.

Merger and acquisition (M&A) deals are helping more companies to consider making use of cloud computing.

Jim Reavis, co-founder and executive director of the Cloud Security Alliance, explained to the Search Security website that this is a noticeable trend at the moment.

IT executives within companies that have just completed an M&A agreement are frequently turning to cloud computing in order to meet the new demands that come with such an upheaval.

The 2011 Service Elite

Grazed from Destination CRM.  Author: Editorial Staff.

Culled from an industry that abounds with outstanding service deployments, the following stories represent our fab four. In winnowing our nominations, we necessarily omitted noteworthy deployments, and readily acknowledge that. But we stand by the service achievements of the four winners. Each is striking for different reasons, and the quartet cuts across the corporate spectrum—from IT management and telecom, to vision care, and energy.

One of our winners exploited the cloud computing rage to drive up customer uptake by 50 percent and get through an earthquake that caused an evacuation of the contact center.

Slowly but Surely, Federal Agencies Move to the Cloud

Grazed from IT Business Edge.  Author:  Laura Bentley.

In December, U.S. CIO Vivek Kundra revealed his 18-month, 25-point plan to move federal agencies toward cloud computing. Cloud computing will increase productivity and efficiency while saving the government billions of dollars, the argument goes. And it makes sense if he can convince agency IT pros that the security risks associated with operating in the cloud aren't as bad as they're imagining.


Software-as-a-service model 'suits print service providers'

Grazed from Experian QAS.  Author: Neil Hill.

Print service providers are among the companies which can benefit from the use of software-as-a-service solutions.

This is according to a recent article from MPS Connect, which has been examined on the ZD Net website.

It noted businesses working in the sector who opt to invest in software-as-a-service technologies can build on their efforts to support clients with value-added communications.

"As print service providers build out their products and services, high-quality and reasonably-priced software-as-a-service solutions are available," the report said.

Placing a Premium on Cloud Computing Performance

Grazed from IT Business Edge.  Author: Michael Vizard.

As cloud computing services gain more momentum, the question that many IT organizations are starting to ask is not when they will embrace the concept, but rather who to go with. After all, cloud computing is a nascent market where the volume of compute cycles available from suppliers already exceeds the available demand.

Google cloud storage misses an opportunity

Grazed from ComputerWorld.  Author: Tony Bradley.

Google has launched new cloud data storage options for its Google Apps customers. Storing terabytes of docs and data online has its advantages, but there are also some key issues with the new Google storage offering. Unveils Service Cloud 3

Grazed from Destination CRM.  Author: Brittany Farb.

Service Cloud 3 made its debut yesterday at’s Cloudforce 2011 event in New York. The new application is now available for computers, smartphones, and tablet devices and will allow organizations to communicate with customers while managing a higher volume of service issues on a variety of social platforms, including Twitter, Facebook, and live chat.

Software-as-a-service 'can benefit insurance companies'

Grazed from Experian QAS.  Author: James Glass.

Software-as-a-service solutions can help the work of insurance companies.

This is according to an article from Predictive Communications published on IT Web, which laid out some of the "compelling" arguments in favour of businesses involved in this sector making use of the technology.

"Insurance companies of all sizes can benefit from access to best-practice solutions at an affordable cost, which means even smaller insurers can benefit from enterprise-class system excellence," the report said.

Taking Advantage of Public and Private Clouds Requires the Right Cloud Management Software

Grazed from Virtual Strategy Magazine.  Author: Reza Malekzadeh.

Cloud computing is just a few years old, but already has given rise to two separate approaches and architectures; one public, like Amazon's Web services, the other private, usually inside a corporate data center. Computer users assigned to business units are attracted to the direct access and easy provisioning of the public cloud, since servers can be up and running in a few minutes. IT organizations, on the other hand, value the security and control they associate with private clouds, and worry about the proliferation of public cloud instances and its potential impact on corporate data and security policies. It's a familiar tug-of-war.

Calling All Cloud Computing Coordinators

Grazed from IT Business Edge.  Author: Michael Vizard.

One of the challenges with cloud computing is that within most IT organizations nobody is really in charge of it. There’s usually a CIO somewhere setting strategy, a CTO making technology decisions, and a raft of server, storage and networking specialists, all of which generally do their own thing in the service of the application owners.

Help Get Businesses Grounded on Cloud ROI

Grazed from IT Business Edge.  Author: Loraine Lawson.

Cloud computing 'to be considered following Christchurch disaster'

Grazed from Experian QAS.  Author: Neil Hill.

Many businesses in New Zealand will be considering making use of cloud computing following the earthquake that hit Christchurch.

This is the opinion of IDC research country manager Ullrich Loeffler, who said companies that were based in the city's central business district may reassess their continuity measures.

"I think a lot of them will consider the cloud option," he told

"For businesses that have had their offices or systems destroyed, you would have to think whether you invest to build up your own infrastructure again."

OpSource Really Wants Your Enterprise Cloud Business

Grazed from GigaOM.  Author: Derrick Harris.